Clinical Support Worker - Frailty | City Health Care Partnership CIC

City Health Care Partnership CIC; Hull and East Yorkshire; On-site; GBP 21,000 - 27,000; Full time

Job summary

A healthcare service provider in Hull is looking for a candidate to provide support within a multidisciplinary team, delivering care to older people and those with frailty. The ideal applicant will need NVQ level 3 in Health and Social Care and exceptional communication skills. A driving license is also essential for this role. Applicants will be part of a team focused on innovative patient care in the community, helping to uphold the service's renowned standards.

Qualifications

• Experience working within a multi-disciplinary team.
• Ability to communicate professionally with patients and carers.
• Willingness to undertake basic clinical observations.

Responsibilities

• Provide support in the delivery of care and treatment for older people.
• Undertake clinical observations and implement treatment plans under direction.
• Contribute to the community's urgent response services.

Skills

Communication skills

Teamwork

Driving ability

Education

NVQ level 3 Health and Social Care or equivalent

Job description

Overview

Jean Bishop Frailty Community Services (JB-CFS) have been operational since May 2018, and in that time provided innovative, anticipatory patient tailored care to frail residents of Hull and the surrounding areas, including those residing in care homes.

The Centre has already been recognized for national awards and continues to receive outstanding patient feedback. The JB-CFS also featured on NHS England’s website dedicated to the NHS Long Term Plan as the leading case study in the Ageing Well section. More recently, the team featured on a Panorama programme which assessed the innovative and new ways of working delivered by our team, evidence to support not only our frail population but also the demands placed on the NHS.

The team working at the JB-CFS feel privilege to be a part of delivering transformed care for older people in Hull. Our workstreams include:

• Provision of comprehensive Geriatric Assessments from both within the Integrated Care Centre and patients usual place of residence including Care Homes located across Hull and East Riding.
• Medical support to several community bedded units, used as a step up/down facility to support hospital admission prevents and the discharge to assess model (D2A).
• Advice and Guidance line accessible to Healthcare Professionals involved in the care of a frail patient including Care home staff.
• Urgent Community 2 hour Response Service.
• Virtual Ward - Frailty (Hospital at Home).

In this role you will provide support to our multidisciplinary team in the delivery of care and treatment of older people and those with frailty.

Responsibilities

The successful candidate will be qualified in NVQ level 3 Health and Social Care or equivalent. Also essential are the skills and competencies (or the willingness to work towards, for which full training will be given) to undertake basic clinical observations and delegated tasks including implementing treatment plans under direction from a registered member of the team. The abilities to communicate professionally and effectively whilst in a caring manner with patients and their carers together with experience of working within a multi-disciplinary team are also essential, as is working experience/knowledge of local pathways and referral procedures. The ability to drive is also essential.

If you require any further information or wish the opportunity for an informal visit to the ICC please contact Kirsty Norris – Advanced Nurse Practitioner – Team Lead: [e-mail].

About CHCP and Our Team

At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice. Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive. As the 13th largest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Application

Please see attached the job description and person specification for the main responsibilities associated to the role.

This advert closes on Wednesday 12 Nov 2025