Clinical Support Worker - Emergency Medicine | Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Liverpool is seeking a Clinical Support Worker for the Emergency Department. This role involves supporting patient care, performing venepuncture, and basic nursing tasks under supervision. Applicants should hold a minimum of NVQ Level 3 in healthcare. The ideal candidate is caring and reliable, ready to work in a fast-paced environment. Training will be provided for desired healthcare skills. This position offers the opportunity to develop emergency care skills while ensuring patient's safety and well-being.

Qualifications

• Minimum requirement of NVQ Level 3 in healthcare.
• Experience working within an Emergency Department or relevant experience is required.
• Skills in a Health care assistant role are desirable but training will be provided.

Responsibilities

• Undertake venepuncture and cannulation under a registered nurse's direction.
• Conduct basic observations and ECGs.
• Stock basic equipment and assist with patient toileting needs.

Skills

Caring and reliable

Basic nursing care

Health care assistant skills

Education

NVQ Level 3 in healthcare

Job description

This post is specifically for a Clinical Support Worker who will predominantly work with the Phlebotomy team provided by the Emergency Department.

The band 3 Clinical Support Worker role in the Emergency Department also extends to ensuring patient’s well being within the department, delivery of basic nursing care and using additional clinical skills such as undertaking of observations and some investigations such as ECGs in order to maintain safety and provide an enhanced and appropriate patient journey.

We are looking for caring, reliable, well‑motivated people who are looking to develop their emergency care skills, working in a fast paced and ever evolving environment.

Applicants should hold NVQ Level 3 in healthcare as a minimum requirement experience working within an Emergency Department or other relevant experience is required.

Skills in a Health care assistant role is desirable but not essential as training will be provided.

Under the supervision of a registered nurse assisting the Department team in providing the highest possible standard of care for patients and their families/carer.

The post holder willundertake a range of tasks and duties as delegated by a registered nurse.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award‑winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Key Duties

• To Undertake venepuncture and cannulation as and when needed on patients under the direction of a registered nurse.
• Undertaking basic observations and ECGSas required under the direction of a registered nurse
• General housekeeping duties such as stocking of basic equipment within your role.
• Provision of patient toileting needs, ensuring privacy and dignity is maintained.
• Carry out any movement and handling within the safe practice guidelines from your mandatory training and in relation to the patient's manual handling plan.
• Obtaining specimens from patients for ward or laboratory testing.
• Prepare patients for treatments, investigations or procedures including offering support, answering questions appropriate to own knowledge/experience and assisting in recovery.

For a full list of duties, please refer to the attached job description & person specification

This advert closes on Wednesday 17 Dec 2025