Clinical Support Worker - Emergency Dept - Conquest Hospital

East Sussex Healthcare NHS Trust (ESHT); St Leonards; On-site; GBP 26,000 - 27,000; Full time

Job summary

East Sussex Healthcare NHS Trust is hiring a Clinical Support Worker for the Emergency Department at Conquest Hospital in St Leonards-on-Sea. This Band 3, full-time role is part of an integrated team delivering frontline patient care across Majors, Minors, Resus, Triage and Pediatrics.

You will perform delegated clinical tasks under supervision, with training provided, and you must meet GCSE English/Maths or equivalent requirements, Care Certificate, and NHS mandatory training.

Qualifications

• GCSE English and Maths at grade C or 4, or Functional skills.
• Care Certificate (or willing to work towards).
• 5 GCSEs grade 4 or C and above or equivalent.
• Mandatory and statutory essential training such as BLS, manual handling, infection control, fire.
• NVQ level 3 / Work based diploma or equivalent.

Responsibilities

• Work as part of a multidisciplinary team with effective interpersonal and communication skills.
• Provide delegated clinical procedures such as cannula insertion/removal, venepuncture, wound assessment and simple dressings.
• Removal of urinary catheter and related patient care; training provided.

Skills

Digital Skills

Communication skills

Work under supervision

Education

GCSE English and Maths (Grade C/4) or Functional skills

Care Certificate (or willing to work towards)

5 GCSEs grade 4/C or equivalent

Mandatory training (BLS, manual handling, infection control, fire)

NVQ level 3 / Work-based diploma or equivalent

Job description

We do not charge fees for job applications, recruitment processes, sponsorship arrangements or employment offers. All current vacancies can be found below, with the published contact details being the only authorised routes for recruitment communications, applications and verification of job offers.

Clinical Support Worker - Emergency Dept - Conquest Hospital

NHS AfC: Band 3

Main area Band 3 - Emergency Dept- Clinical Support Worker - Conquest Hospital Grade NHS AfC: Band 3 Contract Permanent: Internal Rotation Hours Full time - 37.5 hours per week Job ref 374-NDCG0326-E

Site Conquest Hospital Town St Leonards on Sea Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 11/11/2026 09:00

We are proud to provide ‘Outstanding’ care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.

The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

Job overview

We are keen to attract Clinical Support Workers who are looking for new challenges and opportunities. Our Emergency Departments are extremely busy; you’ll be exposed to caring for different groups of patients in Majors, Minors, Resus, Triage, and Pediatrics and in the Clinical Decision Unit. We pride ourselves on having an integrated friendly and welcoming team

We are looking for experienced Clinical Support Workers, hospital experience is desirable but not essential. A minimum of GCSE English and Maths grade C or 4 or Functional skills for English/Maths, Care Certificate and or NVQ2 two in health and social care or the equivalent role. Your role will be to provide delegated clinical procedures such as insertion/removal of cannula, venepuncture, wound assessment and simple dressings, removal of urinary catheter, training will be provided

Successful applicants will be required to complete an Induction course, which will include all the Trust statutory/Mandatory training to join our team inviting them to share their knowledge and experience with the ward; you will need to be well motivated and committed to high standards of patient care and personal professional development.

Main duties of the job

You must be able to work as part of a team, use your own initiative with effective interpersonal and communication skills, contributing fully as a member of the multi-disciplinary team. We will provide a supportive atmosphere, mentorship and clinical supervision on the unit and are committed to the professional development of all staff. Team working is an integral part of this unit with all staff enabled and empowered to make a real difference for their patient.

The role will be to provide delegated clinical procedures such as insertion/removal of cannula, venepuncture, wound assessment and simple dressings, removal of urinary catheter, training will be provided.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

Please refer to the job description attached.

Person specification

Qualifications / Training

• GCSE English and Maths grade C or 4 or Functional skills for English/Maths
• Care Certificate (or willing to work towards)
• 5 GCSE grade 4 or C and above or equivalent
• Evidence of mandatory and statutory essential training skills, for example, Basic Life Support, manual handling, infection control, fire etc
• Education and training to NVQ level 3/Work based diploma or equivalent

Experience

• Relevant experience of working in Health or Social Care Environment delivering personal care or health care experience gained through an education programme
• Relevant experience working in the NHS

Skills / Knowledge / Abilities

• Ability to work under instruction from a Registered Professional without direct supervision and support
• Digital Skills, use of systems and ability to use physiological recording equipment and record findings
• Good communication skills and ability to document care episode or event on digital systems or written
• Ability to undertake vital observations and recognise any concerns that require escalation to a registered professional
• Ability to demonstrate Care and Compassion and Commitment to/for patients and carers
• A clear desire to work in a care environment and understanding of role
• Able to maintain information confidentially
• Evidence of development of knowledge and skills relevant to role
• Training and competence in clinical tasks relevant to role ie. Cannulation, wound care, ECG

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients’ experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.