Clinical Support Worker

Wirral University Teaching Hospitals NHS Trust; Birkenhead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare institution in the UK is seeking a Clinical Support Worker to provide patient healthcare and support clinical duties under supervision. The role involves working in a multi-disciplinary team to ensure high-quality patient care. Ideal candidates will have experience in a clinical setting and relevant qualifications. A commitment to patient well-being is essential. This position offers a supportive environment within one of the largest NHS Trusts in the North West.

Benefits

Warm and friendly working environment

Professional development opportunities

Qualifications

• Experience in a clinical environment with relevant skills.
• NHS experience preferred.
• Good education standard to A-Level.

Responsibilities

• Maintain accurate records on Electronic Patient Record.
• Observe and report patient changes.
• Undertake basic clinical observations and tasks.

Skills

Competence in relevant specialist skills

Knowledge of Clinical Support Worker responsibilities

Experience in manual handling of patients

Promoting patient independence

Providing support and reassurance to patients

Education

A-Level standard education

Relevant Level 3 qualification

Tools

Electronic Patient Record (Cerner)

Job description

Go back Wirral University Teaching Hospitals NHS Trust

Clinical Support Worker

The closing date is 03 December 2025

Working in the Outpatient Department across Arrowe Park, Hospital, Clatterbridge Hospital, Breast unit at Clatterbridge Hospital and Victoria Central Wallasey the Clinical Support Worker (CSW) is responsible for providing healthcare to patients and supporting with basic clinical duties under the supervision of Registered Nurses, doctors and other registered healthcare professionals.

Their role is essential in ensuring the well-being and comfort of patients ensuring they receive high quality care.

CSW's are required to work within the multidisciplinary team ensuring the department is a safe, clean and welcoming place for patients, visitors and staff.

Day to day tasks will primarily include supporting with a range of care activities, supporting individual patient needs and undertaking a range of clinical duties in line with personal training, competence levels and Trust policy.

CSW's are fundamental to the implementation of individual patient care and will work under the direction of registered professionals and other members of the multidisciplinary team to deliver quality patient care. Provide and support patients as necessary with both personal and clinical care.

Main duties of the job

• Maintain accurate records of the patient's care, documenting as appropriate on the Electronic Patient Record (Cerner) in line with Trust, professional and departmental guidelines.
• Observe patients and report any changes to a Registered professional for review.
• Report any abnormal findings directly to the registered professional in charge or doctor.
• Undertake a range of basic observations, and clinical skills with appropriate training you will be able to perform skills such as ECG recording, Venepuncture, Bladder scanning, urinary flow tests, chaperone patients during clinical examinations, and assist in clinical procedures using ANTT.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job responsibilities

Please see attached job description for the Clinical Support Worker for further information regarding the main responsibilities of the role.

Person Specification

Qualifications, Specific Experience & Training

• A good standard of education to A-Level standard and the agreement to undertake the relevant Level 3 qualification on appointment
• Experience working in a clinical environment an undertaking a range of relevant clinical skills with proven competencies
• Experience working in the NHS

Knowledge & Skills

• Evidence of competence in relevant specialist skills or tasks
• Knowledge and understanding of the responsibilities of a Clinical Support Worker
• Previous experience and training of manual handling patients using appropriate equipment
• Can demonstrate an understanding of the importance of promoting patient independence
• Able to provide support and reassurance to patients.

Personal Attributes

• Ability to work well as part of a multi-disciplinary team
• A positive attitude and ability to act on feedback
• Polite, friendly, approachable and self-motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wirral University Teaching Hospitals NHS Trust

Address

Wirral University Teaching Hospital WUTH Sites

Wirral University Teaching Hospital WUTH Sites