Clinical Support Assistant

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust; Blyth; On-site; GBP 21,000 - 25,000; Full time

Job summary

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust in the North East invites applications for a Band 3 Clinical Support Assistant within the Northumberland Recovery Partnership, to work alongside the Northumberland Alcohol Outreach team. The role involves outreach to housing projects, assessing those not accessing treatment, and supporting staff to manage risks related to addictions.

You will provide safe, evidence-based interventions, harm reduction advice and psychosocial

Qualifications

• Completion of a competency-based programme within probationary period OR equivalent demonstrable experience
• Knowledge of care related procedures, clinical observation, relevant legislation
• Level 3 qualification in a healthcare related subject OR a portfolio of equivalent demonstrable experience

Responsibilities

• Actively engage individuals in housing projects to support recovery, coordinating services for wellbeing.
• Provide compassionate, person-centred care and support in accordance with care plans.

Skills

Interpersonal skills

PMVA training

Verbal & written communication

Time management

Prioritisation

Education

Level 3 healthcare qualification

Job description

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Clinical Support Assistant

The closing date is 12 November 2026

An exciting opportunity has arisen for a Band 3 Clinical Support Assistant to work within the Northumberland Recovery Partnership (NRP). This role will be specifically for work to alongside our Northumberland Alcohol Outreach team(NAO).

Within your role, you will work closely with local housing projects, offering in reach into the projects, supporting assessment of those not accessing treatment, reviewing those who already access treatment and supporting the housing project staff to identify and manage risks associated with addictions.

The role entails working with those affected by substance and alcohol misuse. You will be expected to support in the providing of safe and effective interventions, harm reduction advice, and use of psycho-social interventions to support service users to consider and achieve recovery.

The team consists of a well-established mix of professionals that work collaboratively to deliver individualised care.

The role involves individualised clinical assessment, care planning, formulation, and collaborative working across the multi-agency team.

Main duties of the job

As an Assertive Outreach Worker you will actively attempt to engage individuals who are housed within local housing projects with an extensive history of substance and/or alcohol misuse. You will play a vital role in guiding individuals towards recovery, offering tailored support, and coordinating services for their well‑being. Your compassion, professionalism and insight will help to inspire personal recovery for those we support.

• An understanding of the challenges faced by individuals experiencing drug and alcohol issues
• Ability to build professional relationships with individuals
• Strong interpersonal skills
• Ability to work in challenging and changing environments
• To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.
• To support the team in providing excellent and effective person‑centred care.
• To provide compassionate care that is based on empathy, kindness, respect and dignity.
• To actively engage with supervision and appraisal process as identified in Trust policy.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re‑Deployment careers hub will receive prior consideration.

Job responsibilities

Please find attached job description for full details.

Person Specification

Education and qualification

• Completion of a competency‑based programme within probationary period OR equivalent demonstrable experience
• Knowledge of care related procedures, clinical observation, relevant legislation
• Level 3 qualification in a healthcare related subject OR a portfolio of equivalent demonstrable experience

Knowledge and Experience

• Understanding of mental health and/or learning disabilities needs
• Safeguarding knowledge
• Awareness of carer needs

Skills and Competencies

• Good interpersonal and communication skills
• Ability to undertake PMVA (Prevention and Management of Violence and Aggression) training
• Verbal and written communication skills
• Effective Time Management
• Ability to prioritise tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust