Clinical Site Manager

Great Western Hospitals NHS Foundation Trust; Swindon; On-site; GBP 49,000 - 57,000; Part time

Job summary

Great Western Hospitals NHS Foundation Trust in Swindon is recruiting a Clinical Site Manager (NHS AfC: Band 7) on a part-time basis (30 hours per week). The role focuses on operational management to maintain patient access standards and manage demand and capacity across emergency, elective and repatriation pathways.

The successful candidate will coordinate patient movement, work with patient flow coordinators to ensure safe admission, transfer and discharge, and lead on risk management with

Qualifications

• Proven ability to manage staff and provide leadership in a healthcare setting.
• Strong communication skills for complex information delivery to diverse groups.
• Ability to develop and maintain comprehensive clinical records and documentation.
• Experience in operational management within an acute Trust environment.

Responsibilities

• Actively manage patient demand, including non-clinical and clinical events.
• Coordinate with Integrated Discharge Service and directorate teams for patient flow.
• Collaborate with medical and nursing leadership for safe admissions, transfers and discharges.
• Provide night-time clinical expertise to develop and improve services and support staff.
• Ensure 24/7 visibility of post holders to uphold patient safety and care standards.

Skills

People management

Communication skills

Education

NMC registration (first level)

Teaching and Assessing qualification or equivalent

Advanced Clinical Practitioner qualification

Clinical/Managerial degree or equivalent

Job description

Main area Clinical Site Management Grade NHS AfC: Band 7 Contract Permanent Hours Part time - 30 hours per week (Long days/long nights) Job ref 249-8256342

Employer Great Western Hospitals NHS Foundation Trust Employer type NHS Site Great Western Hospital Town Swindon Salary £49,387 - £56,515 per annum pro rata Salary period Yearly Closing 16/09/2026 23:59

Clinical Site Manager

NHS AfC: Band 7

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.

Job overview

The Clinical Site Manager has a pivotal role in the operational management of the acute trust, facilitating the sustained achievement of patient access standards including the national 4hour Trust target. The focus of the role is to manage demand and capacity via the emergency, elective and repatriation pathways.

The role is responsible for managing and allocating patient movement throughout the Trust ensuring patients are allocated to the right place at the right time, the first time. Working in close liaison with the patient flow coordinators the post holder will ensure the safe admission, transfer and discharge of patients between acute and community preventing unnecessary admissions and re-admissions. The Clinical Site Manager must have operational management skills in association with acute clinical skills. Post holders will work flexibly to meet the requirements of the Trust according to pressures as they arise and be responsible for initiating systems and processes that appropriately supports patient flow and the management of risk.

Main duties of the job

Within hours the post holder will be responsible for actively managing patient demand, dealing with unpredictable events non-clinical and clinical and working closely with the directorate teams including The Integrated Discharge Service. Other responsibilities will involve supporting staff across the site with clinical transfers and liaising with senior medical and nursing management when necessary.

The post holder when working on nights will work in collaboration with healthcare colleagues to provide clinical expertise for developing and enhancing the service and supporting staff across the organisation. They will ensure that evidence-based practice is inherent in all aspects of care and treatment and ensure this knowledge is disseminated throughout the clinical area.

The visible presence of post holders over a 24-hour period 7 days a week will be key in providing high standards of patient safety and care and supporting staff working across the organisation.

Working for our organisation

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Detailed job description and main responsibilities

• To communicate effectively with a wide range of people / patients in a manner consistent with their level of understanding, culture and background.
• Develop and maintain communication within the multidisciplinary team internally and externally about complex and/or difficult situations and make complex decisions encouraging the effective participation of all involved.
• To be empathetic and reassuring when communicating highly sensitive information to patients, carers and relatives.
• To maintain comprehensive and accurate records regarding clinical and/or non-clinical assessment, and rationales for decisions made in line with legal and directorate requirements, and communicate responses to appropriate disciplines, directorates and management.

Person specification

Qualifications

• Current NMC registration first level nurse essential (consideration for other health care professionals e.g. registered Paramedics who hold relevant skills / experience)
• Teaching and Assessing qualification or equivalent.
• Advanced Clinical Practitioner qualification or evidenced experience
• Clinical or Managerial based first degree or equivalent experience.

Experience

• Evidence of effective people/resource management.
• Effective advanced communication skills for the communication of complex, challenging and highly sensitive information.
• Developed interpersonal, problem solving and conflict management skills.
• Evidence of extensive professional & operational knowledge of working within an acute Trust environment
• Experience in Operational management or similar setting

Thank you for expressing interest in this role. For further employer guidance, please review the attached supplementary applicant information.

Certificate of Sponsorship - Sponsorship can only be offered where the role meets the relevant eligibility criteria, including minimum salary requirements. Please note that not all roles within the organisation are eligible for sponsorship. Eligibility for this role includes:

• Current right to work in the UK, subject to verification

Meeting the Skilled Worker visa criteria, where applicable

From 4 April 2024, UK immigration policy changes increased the minimum salary levels required for Skilled Worker visas. Further information is available on the UK Visas and Immigration website.

Current employees should be aware that this position is advertised as a Great Western Hospitals position and appointment ends any TUPE protection.

Candidates are responsible for covering the cost of their own DBS check if required: £21.50 for a Standard DBS check, recoverable from the first pay, or £49.50 for an Enhanced DBS check, divided and recoverable over the initial two pay periods. Payment for DBS checks for bank posts must be settled prior to commencement. Apprentices are exempt from DBS payment.

We are committed to supporting our staff in achieving a healthy work-life balance through flexible work arrangements. Upon joining the Trust, you have the right to request flexible working, with an unlimited number of requests allowed.

Upon acceptance of a job offer, your information will be transferred to the national NHS Electronic Staff Records System. All communication regarding your application will be conducted via email; please ensure to check your junk/spam folders as emails may occasionally be filtered there.

The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Rachel Almond-Canham Job title Matron for Clinical Operations and Patient Flow Email address [emailprotected] Telephone number 01793607358