Clinical Services Secretary

NHS National Services Scotland; Coatbridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization in Coatbridge is seeking an Administrative and Secretarial Officer to support a multi-disciplinary team. The successful candidate will manage information systems, coordinate clinical referrals, and ensure effective communication within the department. Essential qualifications include RSA3/SVQ3 in Secretarial Studies and strong IT skills. Join a supportive workplace offering numerous benefits including generous annual leave and NHS pension scheme.

Benefits

27 days annual leave increasing with length of service

8 public holidays

NHS Pension Scheme

Paid sick leave

Occupational health services

Employee counselling services

Work-life Balance policies

Qualifications

• Minimum requirement of two years secretarial experience in an equivalent position.
• Strong ability to prioritize and work on own initiative.

Responsibilities

• Provide administrative and secretarial service to a multi-disciplinary team.
• Manage information systems and coordinate clinical referral system.
• Work as part of a departmental team and independently.

Skills

Proficient IT Skills

Excellent organisation skills

Excellent oral communication skills

Excellent written communication skills

Excellent time management skills

Ability to work under pressure

Education

RSA3/SVQ3/NC in Secretarial Studies or equivalent

Tools

Microsoft Office

Job description

The Role

The post holder is required to provide a full administrative and secretarial service to a multi disciplinary team including the management of information systems and the co-ordination of the clinical referral system.

The post holder will provides continuity of service delivery and efficient communication links with internal and external agencies.

The post holder is required to work as part of the departmental team but also requires to work alone using her/his own initiative and flexibility in the daily decision making on behalf the department.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

• RSA3/SVQ3/NC in Secretarial Studies or equivalent.
• Proficient IT Skills which include a working knowledge of Microsoft office packages.
• Excellent organisation skills and the ability to prioritise and work on own initiative.
• Excellent oral and written communication skills.
• Excellent time management skills.
• Ability to work under pressure.
• Minimum requirement of two years secretarial experience in an equivalent position.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

It would be great if you also have

• Possess or be working towards ECDL or equivalent
• Previous experience in health care/social care setting
• Experience of handling sensitive information

Contract type

Permanent

Full time

37 hours

Location and Working Pattern

This role will be based in Psychotherapy within Coatbridge Health Centre

The working pattern for this role will be confirmed by the hiring manager.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Lesley Cordiner on [e-mail] , Operational Service Manager Mhld

For enquiries regarding the application form or recruitment process, please contact Jennifer Hughes, Recruitment Administrator on [e-mail] (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

All Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.