Clinical Services Manager

Signature Senior Lifestyle; Reigate; On-site; GBP 50,000 - 70,000; Full time

Job summary

A luxury care provider in Reigate seeks a Clinical Services Manager to lead the care team, ensuring high-quality service and effective budget management. Responsibilities include staffing management, developing care strategies, and supporting the General Manager. Candidates should have a background in care services, be IT literate, and possess a full, clean driving licence. This role requires strong leadership and the capability to inspire and mentor a team.

Qualifications

• Confident manager of a team of carers with experience in care services.
• Ability to deputise for the General Manager.
• Full, clean driving licence and willingness to travel.

Responsibilities

• Run the Care element within the home delivering high-quality services.
• Manage staffing rotas for efficient care delivery.
• Lead and develop the care team, mentoring and inspiring them.
• Ensure front-line care meets the highest standards.
• Help manage the Care Services budget and group-wide strategies.

Skills

Leadership

Team Management

IT Literacy

Health & Safety Knowledge

Tools

MCM

RADAR

Job description

Overview

As an experienced and credible senior clinician, use your management experience and leadership qualities to keep our teams at their best when you join Signature Senior Lifestyle as our Clinical Services Manager at our luxury care and nursing home in Reigate.

Day-to-day, you’ll run the Care element within the home, delivering a high-quality service that supports residents to live safe and fulfilled lives.

Responsibilities

• You’ll make sure staffing rotas are drawn up efficiently and cost-effectively, so the right people are deployed daily to meet the care needs of residents.
• You’ll help develop group-wide strategies and systems to ensure front-line care is as good as it can be, and you’ll manage the agreed Care Services budget.
• Sometimes you’ll act up to deputise for the General Manager, supporting the delivery of identified KPIs - but just as importantly, understanding and communicating the Signature Mission, Vision and Values which drive our award-winning service to residents.
• You’ll be responsible for leading and developing the care team, mentoring and inspiring others and making sure everyone is aspiring to be the best they can be.
• And since everything we do at Signature is modern, transparent and champions best practice, you’ll need to be IT literate, as you’ll become the super-user in the home for Signature Specific systems, also helping others in using them.
• We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.
• You’re a confident manager of a team of carers, can take the lead in Signature Specific systems MCM and RADAR, and provide cover in a crisis management situation, escalating as appropriate.
• You’ll need to be able to travel as required to meet the needs of the business, while a good knowledge of Health & Safety and a full, clean driving licence are a big advantage.

Requirements

You’ll be a confident manager of a team of carers, able to deputise for the General Manager, with experience in care services and budget management. You’ll be IT literate and become the super-user for Signature Specific systems; familiarity with MCM and RADAR is noted. A full, clean driving licence and willingness to travel are a plus. A good knowledge of Health & Safety is required.