Clinical Services Manager

NHS; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare organization in the UK is seeking a dedicated Clinical Service Manager to oversee nursing care and foster a compassionate environment. You will require a valid UK NMC Pin and experience in leading care planning. The role involves creating care plans, managing staff rotas, and offering support to the nursing team. Join us to provide genuine, person-led care and support for residents in a rewarding setting, along with a competitive salary and comprehensive benefits package.

Benefits

Paid Enhanced DBS/PVG

Free uniform

Attractive refer-a-friend scheme

Nutritious meal during shifts

Company pension scheme

28 days annual leave

Group life assurance cover

Award-winning learning development

Online GP consultations

Colleague discounts

Employee Assistance Programme

Recognition schemes

Qualifications

• Registered Nurse with valid NMC Pin required.
• Experience in person-led care planning needed.
• Leadership skills to motivate and mentor team.

Responsibilities

• Oversee nursing care and activities in the home.
• Create and manage care plans for residents.
• Ensure adequate staffing and manage rotas.

Skills

Leadership

Clinical care knowledge

Communication

Team mentoring

Education

UK NMC Pin

Job description

What was it that made you decide to become a nurse? Did you want to provide Kind Care and make a difference to people in need? Was it your love of learning, and the opportunity to work closely with multi–professional teams in a field that is constantly evolving? Whatever your reason, at HC One, the Kind Care Company, we can offer you a career where your kindness will be truly rewarded. Whether you are at the start of your exciting career journey, or have years of experience as a registered nurse, working within a care home environment can be incredibly rewarding. It embodies the practice of nursing, all while building meaningful, long‑lasting relationships with Residents and their loved ones. We are looking for kind nurses to join our dedicated care home teams across the country, offering enhanced rates of pay that progress with your experience alongside a wide range of attractive company benefits.

Main duties of the job

As a nurse at HC‑One, you will build on your existing skill set, practising in a nurse‑led environment, developing complex decision‑making and collaborative skills – to name but a few! You will make a difference to our Residents at a time of their life when they may feel the most vulnerable, and they will look to you to guide and support them in life‑changing decisions, which is a humbling and unbelievably rewarding part of the role. You will be a Registered Nurse with a valid Pin number and will understand your commitment to your profession through the standards of practice set by the NMC.

About us

At HC‑One, our purpose is to support those in our care to lead their best lives. As the Kind Care Company, it is our mission to provide the kindest support and care to Residents living in our care homes, as we strive to be the first‑choice care provider for Families, our Colleagues and Commissioners in each of the communities that we serve.

Job responsibilities

In your role as a Clinical Service Manager at HC‑One you will value kindness above all. You will play a key role within the home, overseeing and assisting every aspect of nursing care and activities within the home. You will be responsible for creating and updating individual care plans for our residents as well as maintaining clear, accurate, up‑to‑date medication records. Drawing on your clinical experience, you will provide valuable support, guidance and assistance to the team around you. By creating and developing strong relationships with key partners within the community, you will play an important role in strengthening the HC‑One brand and raising the care home’s profile. You will ensure adequate staffing is always maintained within the home through efficient management of staff rotas, and from time to time will provide cover out of hours, as required. HC‑One are looking for a Registered Nurse with valid Pin number, knowledge of National Standards and NMC code of practice, a background in person‑led care planning within a care home, a willingness to coach, guide and support your team on a daily basis, including providing formal and informal programmes of teaching to colleagues and other care professionals. A genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development. As a Clinical Services Manager you will be a compassionate and caring individual with a proven ability to lead, motivate and mentor a team. You will be respectful and courteous, and will strive to expand your professional development with an honest belief in giving your personal best at all times.

Benefits

• Paid Enhanced DBS/PVG
• Free uniform
• Attractive refer‑a‑friend scheme (up to £1,000 per referral, depending on the role)
• Nutritious meal available during an eight‑hour shift or more
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Award‑winning learning and development and support to achieve qualifications
• GP online – around‑the‑clock GP consultation via an interactive app available to you and your children under 16
• Opportunity to learn from experienced colleagues as part of an outstanding and committed team
• Colleague discounts – access to over 1,600 high‑street discounts including carefully selected partners
• Wellbeing – free access to an independent and confidential Employee Assistance Programme, providing 24/7, 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as Kindness in Care and Long Service Awards

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC‑One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

Pay rate is subject to experience and qualifications.

Person Specification

Qualifications

• UK NMC Pin and UK qualified

Experience

• UK NMC Pin and UK qualified

Additional Criteria

• UK NMC Pin and UK qualified

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.