Clinical Services Manager

Allscreens Nationwide Ltd; Borehamwood; On-site; GBP 51,000 - 62,000; Full time

Benefits offered by this job

Annual leave

Career development

Rewards platform Ely-Vate

Wellbeing support

GP service

Life Assurance

Earned wages access

Maternity package

Onsite parking

Job summary

The Clinical Services Manager at Barnet Lane Clinic will lead a multi-disciplinary team to deliver high quality, patient-centred care within Elysium Healthcare’s CCRS inpatient service. You will oversee clinical performance, ensure regulatory compliance (CQC/NHSE) and manage staffing, development and safeguarding.

The role requires a registered healthcare professional with leadership experience and a collaborative, compassionate approach.

Qualifications

• Registered healthcare professional with leadership experience.
• Experience overseeing day-to-day delivery of person-centred care.
• Strong governance, quality and audit focus.

Responsibilities

• Oversee day-to-day delivery of person-centred care.
• Monitor clinical performance, quality standards and patient outcomes; implement improvements.
• Ensure compliance with healthcare regulations (CQC/NHSE) and policies.
• Manage staffing levels to meet clinical needs.
• Lead recruitment, retention and workforce development.
• Manage feedback, complaints and safeguarding practice.
• Lead audits and continuous service development.
• Deputise for Hospital Director and participate in on-call rota.

Skills

Clinical leadership

Ward management

Communication

Decision making

Staff supervision

Education

NMC registered nurse or equivalent

Tools

CQC NHSE compliance

Job description

We are seeking an experienced and motivated Clinical Services Manager to join the team at Barnet Lane Clinic- Centre of Excellence to oversee the delivery of high quality, patient centred care. The successful applicant will be a registered healthcare professional (Nurse, AHP or similar) with previous experience working as a Ward Manager or in a similar role and ideally with experience of working with people with mental health needs. This is a key leadership role responsible for ensuring clinical excellence, operational efficiency and ensuring compliance with the relevant legislation and contractual requirements. As Clinical Services Manager you will be an excellent communicator with strong decisionmaking ability and organisational skills, and build a positive, supportive team culture grounded in compassion and collaboration, with a proactive, solutionsfocused approach, high professional standards and resilience. You will demonstrate flexibility in meeting service needs. Elysium’s Complex Care and Recovery Service (CCRS) is a highly specialised, bespoke inpatient adult service designed to support individuals whose needs exceed the scope of traditional inpatient service models. The service specialises in treating patients who have experienced multiple or prolonged admissions, stalled discharge pathways, or who have been unable to progress within conventional care environments.

To be successful as a Clinical Services Manager you will:

• Have strong clinical and management leadership to the clinical and multi-disciplinary team
• Oversee the day-to-day delivery of person-centred care
• Monitor clinical performance, quality standards and patient outcomes, implementing improvements as necessary
• Ensure compliance with all relevant healthcare regulations, policies and standards, including CQC and NHSE
• Ensure staffing levels meet the requirements of clinical need
• Lead recruitment, retention and workforce development across clinical areas
• Manage feedback and complaints
• Lead and undertake audits and ensure continuous learning and service development
• Ensure that patients have clear plans of care and that these are maintained accurately and reviewed promptly and based on the presentation of the patient
• Lead safeguarding practice, incident reviews and demonstrate a culture of inquiry and learning from any adverse events
• Ensure effective staff supervision, realtime performance management and HR compliance
• Promote a culture of reflection, learning and continuous improvement
• Work collaboratively as part of the Senior Management Team
• Deputise for the Hospital Director as required
• Participate in the oncall rota

What You’ll Get

• Annual base salary of £56,650
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free/subsidised meals and onsite/local free parking

About your next employer

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure