Clinical Services Coordinator – 6 month maternity contract

Cambridgeshire Chambers of Commerce; Oakington; Remote; GBP 32,000; Part time

Job summary

A mental health therapy provider in the United Kingdom is seeking a Clinical Services Coordinator for a 6-month maternity contract. The role requires strong managerial skills and experience in coordinating remote teams. You will handle clinical queries, manage referrals, and ensure efficient service delivery. This position offers flexibility, with 16-21 hours per week fully remote. Applications close on 28 November 2025.

Qualifications

• BACP registered counsellor with strong managerial and administrative experience.
• Proven ability to handle a large remote team and deliver detailed personal service.
• Excellent record-keeping and communication skills.

Responsibilities

• Act as the first point of contact for all clinical queries.
• Coordinate the efficient use of the CRM system supporting clinical service.
• Manage incoming referrals, allocations, and client management.

Skills

Managerial experience

Communication skills

Record-keeping

Familiarity with client record management

Education

BACP registered counsellor

Job description

Clinical Services Coordinator – 6 month maternity contract

16-21 hours per week, fully remote, flexible arrangement of core hours across 4-5 days each week. Salary £32,000 pro rata (full time equivalent).

Evolve Counselling is a charity that provides a wide range of remote and in‑person mental health therapies. We support private individuals and organisational clients through video calls and face‑to‑face sessions. Our team includes over 45 BACP registered counsellors.

Responsibilities

• Act as the first point of contact for all clinical queries.
• Coordinate the efficient use of the CRM system supporting clinical service.
• Take overall responsibility for incoming referrals, allocations, and ongoing client management, maintaining waiting lists to agreed parameters.
• Monitor the balance between counsellor capacity and client demand.
• Provide practical support and signposting to counselling team members, enabling their work.

Qualifications

• BACP registered counsellor with strong managerial and administrative experience
• Proven ability to handle a large remote team and deliver detailed personal service to contract clients and private individuals
• Excellent record‑keeping, communication skills, and familiarity with confidential client record‑management systems

Application

Apply by emailing a CV and short covering letter to [e-mail]. The closing date for applications is 28 November 2025.