Clinical Research Associate

MSD; City Of London; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Job summary

MSD is seeking a highly skilled Clinical Research Associate to lead performance and compliance for assigned protocols and sites across the South East, reporting to the CRA Manager or CRD. You will own allocated sites, expand the clinical research territory, and act as a subject matter expert on monitoring processes across internal workstreams.

Key responsibilities include remote and on-site monitoring, data integrity, regulatory submission, and proactive communication with investigators.

Qualifications

• Fluent in English with strong written and verbal communication; ability to present technical information.
• Deep knowledge of clinical research, trial phases, ICH/GCP, and local regulations.
• Mentoring and leadership capability; hands-on site management and monitoring expertise.
• Proficient in Good Documentation Practices and data interpretation for monitoring.
• Ability to mentor junior CRAs and conduct co-monitoring visits.

Responsibilities

• Build and sustain relationships with investigative sites across trial phases.
• Perform site management and monitoring in compliance with ICH-GCP, SOPs, and regulations.
• Develop deep understanding of study protocols and procedures.
• Coordinate cross-functional tasks to achieve Site Ready status.
• Participate in site selection and validation; provide input to decisions.
• Conduct remote and on-site monitoring to ensure data integrity, and protect subjects' rights and safety.
• Document visit and non-visit reports clearly and timely.
• Collect and review regulatory documentation for start-up, maintenance, and close-out.
• Communicate proactively with investigators and site staff on protocol conduct and recruitment.
• Identify, assess, and resolve site performance or compliance issues; escalate as needed.
• Partner with internal and external stakeholders; maintain documentation in CTMS/eTMF.
• Share best practices and deliver training; support audit/inspection activities.
• Contribute to country strategy by onboarding new sites; build site capabilities.
• Mentor and buddy junior CRAs; conduct co-monitoring and quality control visits.

Skills

English proficiency

Site management

Monitoring

Regulatory knowledge

Mentoring

Education

Bachelor's degree

Tools

CTMS

eTMF

Job description

Job Description Clinical Research Associate

Location: UK Nationwide

Travel: Approximately 65–75% (about 2–3 days per week, domestic and international)

About our company

Our company is committed to advancing high-quality clinical research that upholds ICH/GCP standards and local regulatory requirements. We collaborate across global and regional teams to deliver studies with excellence, integrity, and patient safety at the core.

Role overview

We are seeking a highly skilled Clinical Research Associate (CRA) to lead performance and compliance for assigned protocols and sites within the South East. Under the oversight of the CRA Manager or Clinical Research Director (CRD), you will serve as the primary site contact throughout all phases of clinical studies, ensuring rigorous adherence to ICH/GCP, local regulations, our company policies and procedures, quality standards, and adverse event reporting requirements. You will take ownership of allocated sites, actively expand our clinical research territory by identifying and developing new sites and contribute as a subject matter expert on monitoring processes and systems across internal workstreams.

Key responsibilities

• Build and sustain strong relationships with investigative sites across all trial phases.
• Perform site management and monitoring activities in compliance with ICH-GCP, Sponsor SOPs, local laws/regulations, protocol, site monitoring plans, and related documents.
• Develop deep understanding of study protocols and procedures.
• Coordinate cross‑functional tasks to achieve Site Ready status.
• Participate in site selection and validation; provide informed input to decisions.
• Conduct remote and on‑site monitoring to ensure: Data integrity (complete, accurate, unbiased).
• Protection of subjects’ rights, safety, and well‑being.
• Execute validation, initiation, monitoring, and close‑out visits; document clear, comprehensive visit and non‑visit reports in a timely manner.
• Collect, review, and monitor regulatory documentation for start‑up, maintenance, and close‑out.
• Communicate proactively with investigators and site staff on protocol conduct, recruitment/retention, deviations, regulatory findings, audits/inspections, and site performance.
• Identify, assess, and resolve site performance, quality, or compliance issues; elevate appropriately per the CRA escalation pathway in collaboration with CRA Manager, CRM, TA Head, and CRD.
• Partner with internal teams (country operations, finance, regulatory affairs, pharmacovigilance, legal, regional operations, HQ) and external stakeholders (vendors, IRB/IEC, regulatory authorities).
• Maintain accurate, timely documentation in CTMS, eTMF, and other systems.
• Act as a process SME: share best practices, drive continuous improvement, and deliver training.
• Support and/or lead audit/inspection activities.
• Contribute to country strategy by identifying and onboarding potential new sites; build site capabilities.
• Mentor and buddy junior CRAs; conduct co‑monitoring and quality control visits where appropriate.

Travel requirements

Ability to travel domestically and internationally approximately 65–75% of working time (about 2–3 days per week). Valid driver’s license preferred; required in certain countries.

Qualifications, skills, and experience

Core competencies Fluent in English, with strong written and verbal communication skills and the ability to present technical information effectively. Robust knowledge of clinical research, trial phases, ICH/GCP, and local clinical research regulations and guidelines; ability to work within global, country, and regional frameworks. Demonstrated mentoring and leadership capability. Hands‑on knowledge of Good Documentation Practices. Proven site management expertise, including independent oversight of site performance and patient recruitment. High‑level monitoring skills with sound, independent professional judgment. Strong IT proficiency (MS Office and clinical applications across computer, tablet, and mobile); adaptable to new tools. Ability to interpret data/metrics and take appropriate action, including in virtual settings. Experience conducting site motivation visits to boost enrollment. Solution‑oriented approach to complex issues; capable of root cause analysis and implementing preventive/corrective actions. Ability to mentor junior CRAs and perform co‑monitoring visits.

Behavioral competencies

Excellent time management, organization, interpersonal skills, conflict management, and problem solving. High independence across multiple protocols, sites, and therapy areas. Strong sense of accountability and urgency; able to prioritize and multitask in changing environments. Effective in a matrixed, multicultural setting; fosters culturally sensitive relationships. Customer‑focused mindset with high standards of quality and compliance. Positive, growth‑oriented, self‑driven, and professional demeanor aligned with company values.

Education and experience

Bachelor’s degree (or higher) with extensive direct site management (monitoring) in bio/pharma/CRO.

What we offer

• Opportunity to shape clinical research at high‑performing sites and contribute to global development programs.
• A collaborative environment with growth, mentorship, and continuous improvement.
• Competitive compensation and benefits.

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

No

Travel Required

No Travel Required

Flexible Work Arrangements

Remote

Shift

Not Indicated

Valid Driving License

No

Hazardous Material(s)

N/A

Job Posting End Date

11/7/2026

Additional Company Description

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.