Clinical Quality Assurance Manager – Learning Disability and Autism

NHS Birmingham and Solihull Integrated Care Board; Metropolitan Borough of Solihull; On-site; GBP 45,000 - 55,000; Full time

Job summary

A regional health service provider is seeking an experienced Clinical Quality Assurance Manager to assure and improve the quality of health services in Birmingham and Solihull. The ideal candidate will lead on quality assessments, work closely with stakeholders and ensure compliance with quality standards. Candidates should have NHS experience, be a registered nurse or health professional, and demonstrate strong management abilities. This role offers a chance for impactful change and quality enhancement in a collaborative environment.

Qualifications

• Experience working in the NHS.
• Experience in reviewing and assuring the quality of patient care.
• Knowledge of how to effectively elevate concerns relating to clinical quality, patient safety or patient experience.

Responsibilities

• Support the ICB to assure and improve the quality of health services across Birmingham and Solihull.
• Contribute to the delivery of the ICB quality strategy.
• Liaise with providers regarding assurance, compliance and improvements.

Skills

Effective time management

Autonomous working

Advanced communication

Education

Registered Nurse 1st level or Registered Health Care Professional

Evidence of continued professional development

Job description

Clinical Quality Assurance Manager – Learning Disability and Autism

The closing date is 07 January 2026

An exciting opportunity has arisen for an experienced healthcare professional to join the Clinical Quality Assurance Team. The team is dedicated to assuring the quality of care of commissioned services across Birmingham and Solihull.

We are looking for a dynamic individual who is enthusiastic, well organised and motivated, with a good knowledge of care delivery for patients with Learning Disabilities and Autism and who has experience in managing and improving the quality of care for patients.

Main duties of the job

As an All Age Continuing Healthcare Clinical Quality Assurance Manager you will undertake a range of key duties to quality and safety for patients under the Continuing Healthcare National Framework.

You will be responsible for leading on a number of CHC Quality Assurance Assessments and risk management for Learning Disability and Autism care providers. Your role includes line‑managing a small number of Band 6 (Clinical Quality Monitoring Officers).

The successful applicant will work closely with colleagues across the pathway to assure the quality of care delivered in nursing care homes and supporting progress through the NHS Birmingham and Solihull ICB, Integrated Quality Assurance Framework.

You will have key relationships with NHS care providers, patients, families, Local Authority partners, Community Clinical Teams and other stakeholders.

Skills needed include effective time management, autonomous working, managing expectations and advanced communication, including having difficult conversations.

About us

Birmingham and Solihull Integrated Care System brings together local NHS, councils and voluntary, community and faith sectors to better serve our communities. With a population of circa 1.55 million, our vision is for BSOL to be the healthiest place to live and work, driving equity in life chances and health outcomes for everyone. For a chance to be part of the fantastic opportunity we have as an Integrated Care System, apply for this role today.

As a member of our system you will actively demonstrate system values in all that you do. You will be driven to address health inequalities and create an environment that is inclusive for all people.

In return NHS Birmingham and Solihull can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive. You will have plenty of opportunities to build your skills and experience, with a chance to work with colleagues across our five Provider Trusts, two Local Authorities, voluntary organisations, Integrated Care Board (ICB) and NHS England to truly effect change and add value.

We know that diversity fosters creativity and innovation and are committed to challenging discrimination, promoting equality of opportunity for all, being a fair and inclusive employer, and creating a place of work in which all of us feel we belong.

Job responsibilities

The Clinical Quality and Assurance Manager will support the ICB to assure and improve the quality of health services across Birmingham and Solihull. The post-holder will work closely with other members of the Quality team, Continuing Healthcare colleagues and Contracting team to assure the ICB of the clinical quality of services within the areas of commissioned health services.

The post-holder will contribute to the delivery of the ICB quality strategy through commissioning for quality assurance programmes and provide clinical quality support.

The post-holder will liaise with providers, other ICBs and functions regarding assurance, compliance and improvements of services utilised by the ICB population. In addition they will work closely with clinical leads and managers within and beyond the Continuing Healthcare team, in order to support the ICB to deliver its statutory duties in relation to quality assurance and improvement.

Person Specification

Mobility

• Car driver. Ability to travel across sites as required

Education / Training / Qualifications

• Evidence of continued professional development.
• Registered Nurse 1st level or Registered Health Care Professional.

Knowledge and Experience

• Experience working in the NHS
• Experience in reviewing and assuring the quality of patient care.
• Experience of working across multiple organisational and agency boundaries to achieve demonstrable outcomes and improvements in the quality of care/patient experience.
• Knowledge of how to effectively elevate concerns relating to clinical quality, patient safety or patient experience.

Skills / Abilities

• Comprehensive knowledge of possible early warning signs which may indicate a decline in the standards and delivery of clinical quality, patient safety and patient experience.
• Demonstrated capability to act upon incomplete information, using experience to make inferences and decisions.

Equality, Diversity & Inclusion

• A demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it is necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NHS Birmingham and Solihull Integrated Care Board