Clinical Operations Manager

ICON plc; Swansea; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement planning

Global EAP LifeWorks

Life assurance

Flexible benefits

Job summary

ICON Strategic Solutions seeks a Clinical Operations Manager to oversee multicenter clinical trials in a sponsor-dedicated model, ensuring on-time delivery, regulatory compliance, and high-quality data. You will drive planning, cross-functional collaboration, and issue resolution across the development lifecycle.

The role emphasizes leadership, team development, and stakeholder engagement, with travel about 30%.

Qualifications

• Bachelor’s degree in a scientific or healthcare field.
• Extensive clinical operations experience with regulatory knowledge.
• Strong leadership and team development skills.
• Proficient in project management tools and process optimization.
• Excellent communication and stakeholder influence.
• Willingness to travel ~30%.

Responsibilities

• Lead operational planning and execution of clinical trials.
• Engage cross-functional teams to optimize trial design and efficiency.
• Monitor trial progress and performance metrics.
• Mentor junior staff and foster collaboration within the team.
• Build relationships with stakeholders to facilitate clear communication.

Skills

Leadership

Project management

Communication

Stakeholder management

Travel readiness

Education

Bachelor's degree in a relevant scientific discipline or healthcare-related field

Job description

Clinical Operations Manager

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a Manager, Clinical Operations at ICON, you will oversee the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements.

What You Will Do:

Your focus will be on coordinating clinical operations delivery, resolving issues, and developing team capability.
Key responsibilities include:

• Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
• Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
• Monitoring trial progress and performance metrics, providing insights to inform decision-making and drive continuous improvement.
• Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
• Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.

Your Profile:

You will have solid clinical operations experience, with the ability to manage competing priorities and develop your team.
Required qualifications and experience:

• Bachelor's degree in a relevant scientific discipline or healthcare-related field
• Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
• Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.
• Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.
• Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.
• Willingness to travel as required (approximately 30%)

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here