Clinical Office Administrator, Dermatology

Ashford & St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in Surrey is looking for a Clinical Office Administrator in the Dermatology department. The role involves general office duties including communication with patients and handling administrative tasks. Ideal candidates will possess strong clerical skills and would benefit from knowledge of the Cerner system. The position offers significant responsibilities in ensuring an efficient service.

Benefits

Excellent pension scheme

On-site Nurseries

On-site staff cafés

On-site parking

Salary Sacrifice schemes

Qualifications

• Previous administration experience working in a busy office.
• Understanding GDPR and Information Governance.
• Ability to deal sensitively and tactfully with all contacts.

Responsibilities

• Provide a comprehensive support administrative service to the Dermatology Clinical Team.
• Organise workload with the Dermatology Consultants.
• Maintain confidentiality while executing duties.

Skills

Fast, accurate copy and audio typing

Able to compose letters on own initiative

Able to prioritise work

Good written and verbal communication skills

Knowledge of Cerner, Evolve, Dictate IT and Envoy systems

Education

NVQ in Business Administration or equivalent

English GCSE Grade C or equivalent

Tools

Excel

Job description

Clinical Office Administrator, Dermatology

The closing date is 15 November 2025

An exciting opportunity has arisen for a Clinical Office Administrator to join our team at Ashford & St. Peter's Hospitals. The successful applicant will work in our Dermatology department. The post includes general office duties consisting of filing, photocopying, sorting post, obtaining patient notes, liaising with patients, GPs and hospital medical & clinical staff, dealing with enquiries by letter / e‑mail and telephone.

The successful candidate will have excellent clerical and typing skills and be able to communicate effectively with both patients and staff. Although not essential, knowledge of the Cerner system would be desirable.

Previous applicants need not apply.

For further information please contact Shayne Garvey (Clinical Office Team Leader) – [e-mail]

Main duties of the job

The post holder will provide a comprehensive support administrative service to the Dermatology Clinical Team. The successful candidate will be expected to organise their workload with the Dermatology Consultants and coordinate their activities with the Clinical Office Coordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.

About us

Ashford & St. Peter's Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North‑West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around patient care.

We are expanding our theatres at Ashford Hospital and moving towards creating our dedicated elective centre. We want to create a state‑of‑the‑art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and, in addition:

• Excellent pension scheme and annual leave entitlement
• On‑site Nurseries
• On‑site staff cafés
• On‑site parking
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit: www.asph-careers.org

Qualifications

• NVQ in Business Administration or equivalent administration
• English GCSE Grade C or equivalent

Experience

• Previous administration experience working in a busy office and dealing with conflicting demands
• NHS experience

Knowledge

• NHS Constitution
• Understanding GDPR and Informational Governance
• Good range of administrative procedures

Skills

• Fast, accurate copy and audio typing
• Able to compose letters on own initiative or with minimal instruction
• Able to prioritise work
• Able to use initiative and judgement in dealing properly with day‑to‑day issues and queries
• Confident in use of computer packages such as Excel and able to learn new systems
• Good written and verbal communication skills
• Able to deal sensitively and tactfully with all contacts and maintain confidentiality
• Knowledge of Cerner, Evolve, Dictate IT and Envoy systems

Other

• Ability to be flexible to meet the needs of the team, the service and the Trust
• Team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust