Clinical IT Specialist

Danaher Corporation; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading diagnostics company in the UK is seeking a Clinical IT Specialist to implement and validate Clinical IT solutions in laboratories. The role requires strong communication, teamwork, and experience with IT solutions in the IVD market. The candidate will manage customer relationships and ensure high satisfaction throughout the project lifecycle, with required travel of 50%-70%.

Qualifications

• Degree in Biomedical Engineering or equivalent or experienced in IT solutions for IVD market.
• Familiarity with networking and virtual environments.
• Ability to work flexible hours and travel 50%-70% of the time.

Responsibilities

• Implement and configure Clinical IT solutions accurately and in a timely manner.
• Manage project documentation and report on progress.
• Build and maintain relationships with customers to ensure satisfaction.

Skills

Networking

Virtual Environments

Communication

Collaboration

Education

Degree in Biomedical Engineering or equivalent

Tools

Windows Server Operating Systems

Laboratory analyzer connectivity

Job description

The Clinical IT Specialist for Beckman Coulter Diagnostics is responsible for coordinating and executing all activities related to the implementation, configuration, and validation of Beckman Coulter's Clinical IT solutions in customer laboratories.

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Clinical IT Europe team and report to the Clinical IT Manager responsible for coordinating with upstream (the product) and downstream (the go to market) sales, marketing, project management areas and managing post‑sales support for the Beckman Coulter Clinical IT portfolio.

If you thrive in a fast paced and exciting role and want to work to build a world‑class Clinical IT organization – read on.

Responsibilities

• Implement and configure the Clinical IT solutions, ensuring that they reflect what is expected in the design phase, within the expected time, specification and with high customer satisfaction.


• Ensure careful and accurate control of the project and be accountable for the project's documentation and reporting.


• Manage any issues that may arise during the project's implementation and identify the corrective actions necessary to complete it in the required timeline.


• Build and preserve relationships with customers through constant follow‑up to understand their needs and meet them through the adoption of targeted solutions to maintain a high level of customer satisfaction.


• Act as a trusted consultant for the Clinical IT solutions with both customers and internal stakeholders, e.g. Pre‑Sales.


• Relay customer feedback received according to Beckman Coulter's process.


• Share new ideas on possible improvements and developments for Clinical IT products.

Qualifications

• Degree in Biomedical Engineering or equivalent or experienced in IT solutions for IVD market (LIS, Middleware or Automation Systems) from a user, applications or configuration perspective.


• Networking, Virtual Environments such as Hyper‑V or VMware and Windows Server 2025, 2022, 2019 Operating Systems.


• Laboratory analyzer connectivity and/or HL7, ASTM communication protocols.


• Excellence at communication with the customer and has a listening, can‑do attitude.


• Team player with great collaboration skills across own team and stakeholder teams.


• Ability to proactively self‑organize and manage competing priorities in a demanding environment.


• Ability to work flexible hours as business needs, available to travel 50%‑70% of the time in UK or Europe.

Additional Preferences

• Experience in working on a European team would be a plus.


• Former experience in managing projects in complex laboratory environments.

About Beckman Coulter Diagnostics

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

We value diversity, the existence of similarities and differences, and the perspectives you bring. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.