Clinical Guidelines and Compliance Officer

Maidstone and Tunbridge Wells NHS Trust; Royal Tunbridge Wells; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading NHS Trust in the United Kingdom is seeking a part-time administrative support officer for the Clinical Effectiveness Department. The role involves providing high-quality administrative services, monitoring digital checklists, and managing patient records. Candidates must have excellent communication skills and experience with Microsoft Office tools. The Trust offers a supportive team environment and various employee benefits.

Benefits

At least 27 days of annual leave

NHS Pension Scheme membership

Blue Light card eligibility

Qualifications

• Dynamic and self-motivated individual with excellent communication skills.
• Knowledge of the NHS is essential.

Responsibilities

• Provide administrative support to the Clinical Effectiveness Department.
• Upload guidelines to the InPhase Guidelines App.
• Monitor digital checklist compliance.
• Order and track patient records.
• Perform general administrative tasks.

Skills

Excellent written and verbal communication skills

Proven experience using Word, Excel, Access, and PowerPoint

Highly organised and detail-oriented

Ability to manage workload in a busy environment

Job description

Overview

To provide high quality administrative support services as required to the Clinical Effectiveness Department. The key dimensions include uploading local guidelines to the InPhase Guidelines App, monitoring completion/compliance of digital checklists, monitoring, ordering and tracking of patient records, and scanning of confidential records for electronic storage. In addition, contribute to the smooth running of the department with general administration work (photocopying, filing, ordering of stationary).

Responsibilities

• Provide high quality administrative support services to the Clinical Effectiveness Department.
• Upload local guidelines to the InPhase Guidelines App.
• Monitor completion/compliance of digital checklists.
• Order and track patient records and scan confidential records for electronic storage.
• Perform general administrative tasks such as photocopying, filing, and ordering stationary.

Qualifications and Experience

This part‑time position (22.5 hours per week) requires a dynamic and self‑motivated individual with excellent written and verbal communication skills, dedication, and the ability to handle sensitive issues with diplomacy. Candidates should have proven experience using Word, Excel, Access and PowerPoint, be highly organised, reliable, detail‑oriented, accurate, and able to manage workload in a busy and dynamic environment. Knowledge of the NHS and the ability to work independently and as part of a team are essential. The role is currently advertised only to staff members working within the Kent and Medway Integrated Care System.

Benefit Package

• At least 27 days of annual leave plus public/bank holidays (pro‑rata for part‑time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits.
• Blue Light card eligibility.
• Additional benefits can be found in the benefits documents below.

Maidstone and Tunbridge Wells NHS Trust is a top 10 NHS Trust, providing a wide range of services and specialised cancer care through the Kent Oncology Centre. The Trust values flexible working arrangements and offers a supportive team environment.