Clinical Governance Partner

Everyturn Mental Health; Newcastle upon Tyne; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A mental health organization based in the UK seeks a Clinical Governance and Patient Safety Lead to enhance quality, safety, and compliance across services. The role involves leading audits, improving patient care, and ensuring adherence to regulatory standards. The ideal candidate will have extensive clinical experience, strong governance knowledge, and proven investigative skills. Benefits include flexible leave and enhanced pension offerings, fostering a supportive work environment for all staff.

Benefits

30 days annual leave plus bank holidays

Enhanced pension

Wagestream access to earnings

Wellbeing Programme including discounted services

Enhanced life assurance scheme

Qualifications

• Extensive post-registration clinical experience working with individuals with complex mental health needs.
• Proven success in clinical governance and patient safety improvements.
• Demonstrated experience in leading investigations into incidents and complaints.

Responsibilities

• Lead on quality, safety, and governance to ensure safe, effective care.
• Provide expert advice on compliance with CQC and national standards.
• Coordinate quality assurance visits and oversee clinical risk processes.

Skills

Clinical governance

Patient safety

Quality improvement

Risk management

Excellent communication

Education

Degree or equivalent clinical qualification

Tools

MS Office

CRM systems

Job description

Job summary

We are delighted to offer an opportunity for an experienced and motivated professional to join our Quality Governance & Risk Directorate. This is a home-based role with some travel to services across the UK.

Main duties of the job

Working closely with our Clinical Director and service managers, you will lead on quality, safety, and governance, ensuring our services deliver safe, effective, and high-quality care.

This role combines strategic oversight with targeted operational support, with a focus on:

• Focusing on patient safety
• Safeguarding
• Infection prevention
• Risk management
• Quality improvement
• Compliance with regulatory standards

About us

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell days
• Enhanced pension
• Wagestream – ability to release earnings, giving you instant access to your pay
• Smartclinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQI+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies.

Job description

• Act as the Clinical Governance and Patient Safety lead for designated service areas.
• Develop and maintain risk profiles, identifying key risks and solutions to improve safety for staff and service users.
• Provide expert advice on compliance with CQC and other statutory or national standards.
• Contribute to organisational strategy by advising executives and service managers on governance, quality improvement, and patient experience.
• Lead and support investigations into incidents, complaints, and other safety-related events.
• Oversee safeguarding, infection prevention and control, and clinical risk processes.
• Develop and monitor outcome measures, KPIs, and audit programmes to ensure continuous improvement.
• Coordinate and contribute to Quality Assurance visits, audits, and Journey to Outstanding initiatives.
• Ensure services align with national guidelines, best practices, and quality standards.
• Lead or support quality improvement and research projects across the organisation.
• Provide training, coaching, and mentoring to managers and staff on safe practice, risk management, and governance processes.
• Promote a culture of learning by sharing insights from incidents, audits, and feedback.
• Facilitate engagement with service users and stakeholders to improve care delivery and outcomes.
• Adhere to information governance, data protection, and confidentiality requirements.
• Ensure safe record-keeping and information quality in line with national standards.
• Contribute to staff wellbeing initiatives and promote safe working practices.
• Champion equity, diversity, and inclusion within all governance and service delivery activities.

Person Specification

Experience

Essential

• Experience / Knowledge in delivering or supporting Mental Health Services.
• Extensive post-registration clinical experience, including working with people with complex mental health needs.
• Proven track record in clinical governance, patient safety, or quality improvement.
• Experience of leading investigations into incidents and complaints.
• Demonstrated success in achieving service outcomes and performance targets.
• Research and audit experience.

Desirable

• Experience in Residential Nursing Services or Community support Services.
• Previous experience in a governance or quality leadership role.

Knowledge

Essential

• Experience / Knowledge in delivering or supporting Mental Health Services.
• Strong knowledge of CQC (or equivalent regulatory body) standards and compliance frameworks.
• Excellent communication, influencing, and relationship-building skills.
• Strong coaching/mentoring and training ability.
• Skilled in risk assessment, investigation, and problem-solving.
• Confident in presenting findings and reports at senior levels.
• Competent IT user (MS Office, CRM systems).

Qualifications

Essential

• Educated to degree level (or equivalent clinical qualification).
• Evidence of continued professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Everyturn Mental Health

Address

2 Esh Plaza
Sir Bobby Robson Way
Gosforth
NE13 9BA

Employer's website

Everyturn Mental Health website link