Clinical Governance Administrator (12-Month Maternity Cover)

Medica Group; Hastings; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A leading telemedicine provider in the UK is seeking a Clinical Governance Administrator for a 12-month maternity cover. The role involves supporting clinical governance processes and working collaboratively with various teams. The ideal candidate has strong administration skills, proficiency in Microsoft Office, and a commitment to patient care. This position offers flexible working between home and the office, alongside a competitive salary and various benefits.

Benefits

Flexible and hybrid working

Annual bonus

Enhanced holiday allowance

Access to Employee Assistance Programme

Pension scheme

Cycle to work scheme

Qualifications

• Experience in clinical administration (NHS or independent healthcare) is preferred.
• Knowledge of RIS, PACS, and patient medical records is desirable.
• Experience managing electronic information and databases.

Responsibilities

• Administer internal and client audit processes.
• Maintain and update databases; prepare reports using Microsoft 365.
• Manage report discrepancies and prepare documents for governance Committees.
• Assist with Designated Body processes for connected doctors.
• Support the Group Chief Medical Officer as required.

Skills

Highly skilled in Microsoft 365 Office

Excellent communication skills

Strong administration background

Detail-oriented

Ability to manage inboxes and phone calls

Tools

Microsoft 365 (Outlook, Word, Excel)

Job description

Location: Flexible working between home and Medica offices in Hastings or London
Salary: Starting at £24,570, rising to £25,220 after 6 months, and £25,720 after 1 year
Hours: Monday to Friday, 37.5 hours per week (8.30am to 5.00pm)

About the Role

Medica Group is the market leader in teleradiology services across the UK and Ireland. Our Clinical Governance Team is dedicated to the pursuit of clinical excellence, ensuring continuous quality monitoring and assurance for the Medica Board.

As a Clinical Governance Administrator (12-month maternity cover), you will play a key role in supporting clinical governance processes, working collaboratively with Senior Management, Service Delivery, Information Security & Risk Teams, NHS clients, reporters, doctors, and radiographers. This is an excellent opportunity for someone with strong administration skills and a commitment to high standards in patient care.

Key Responsibilities

• Administer internal and client audit processes, ensuring accuracy and compliance
• Maintain and update databases, extract data, and prepare reports using Microsoft 365 (Outlook, Word, Excel)
• Manage report discrepancies and queries on Insight and manual logs
• Prepare documents for clinical governance Subcommittees and Committees, including efficient meeting output recording and minute-taking
• Assist with Designated Body processes for connected doctors
• Respond to approved work requests from line manager and clinical governance colleagues
• Support the Group Chief Medical Officer as required

About You

• Highly skilled in Microsoft 365 Office (Outlook, Word, Excel)
• Experienced in managing electronic information and databases
• Detail-oriented, with a strong administration background and excellent communication skills (written and verbal)
• Able to manage inboxes, handle phone calls, and prioritise multiple tasks effectively
• Adaptable, with good emotional intelligence and initiative
• Committed to good patient care and continuous improvement

Desirable

• Experience in clinical administration (independent healthcare, NHS, or medicolegal)
• Knowledge of RIS, PACS, and patient medical records
• Experience in minute-taking and managing committee papers

This role is suitable for candidates who have recently completed an apprenticeship and are eager to develop their skills further. We welcome applications from individuals who are motivated, well-prepared, and interested in making a positive impact.

Who We Are

Medica is the UK's largest telemedicine provider, supporting over 50% of NHS trusts and delivering specialist reporting globally. We are committed to building inclusive teams and welcome applications from all backgrounds and communities. Flexible working arrangements are available to support work-life balance.

Core benefits for you

• Flexible and hybrid working
• A company culture that promotes work life balance
• Commitment from employers to continued learning and development
• Access to Employee Assistance Programme
• Annual bonus
• Enhanced holiday allowance + bank holidays
• Group life assurance
• Pension
• Social events
• Sick pay
• Cycle to work scheme
• Access to free and regular personal development & wellbeing events

Ready to join a team dedicated to clinical excellence and patient care? Apply today and help shape the future of healthcare with Medica Group.