Clinical FSP Quality Manager

IQVIA; Reading; On-site; GBP 65,000 - 90,000; Full time

Job summary

IQVIA is a leading global provider of clinical research services with a strong focus on quality management and regulatory compliance. This role supports the global Quality Management team, ensuring adherence to GCP, SOPs, and KPIs across designated units and tasks.

The position emphasizes risk assessment, corrective actions, and collaboration with sponsors, business lines, and stakeholders to drive compliant and efficient delivery in a complex regulatory landscape.

Qualifications

• Expert knowledge of and experience in clinical trial design, planning, start up, conduct, analysis, and reporting (8+ years).
• Knowledge of National and International Regulations and Drug Development processes.
• Knowledge of CRO or Pharmaceutical industry operations.
• Excellent problem solving skills.
• Ability to establish and maintain effective working relationships.

Responsibilities

• Adopt and implement the global Quality Management Plan across units and tasks.
• Support risk identification, assessment, and mitigation.
• Collaborate with stakeholders to ensure quality in project delivery.
• Provide advice on GCP compliance and SOP adherence.
• Manage non-compliance and coordinate corrective/preventive actions.
• Inform Quality Management and stakeholders of quality issues per SOPs.
• Support audits and regulatory inspections as needed.
• Act as primary QA contact and attend meetings.
• Prepare periodic quality reports for business lines.
• Perform other tasks as required by the LM.

Skills

Quality management

GCP compliance

Risk management

English fluency

Job description

Job Overview

This role is an individual contributor assigned to designated Delivery Unit(s), sponsor(s), business line(s), and/or specific tasks as defined by the line manager (LM). The purpose of this role is to work together with global or regional Quality Management team(s), functional teams, and other stakeholders in a joint effort to clearly define the global Quality Plan, carry out, and adopt the plan according to the specific needs defined by the scope of assignment, assist staff in improving compliance with relevant International Conference on Harmonization (ICH), Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), applicable regulatory requirements, and guidelines.

Essential Functions

• Adopt and implement the global Quality Management Plan within the scope of the assignment, this will include: Planning and executing the Quality Management activities. Risk identification and assessment through data review and quality control processes. Providing support in risk mitigation, in planning corrective/preventive actions, and guidance for improvement. Supporting the assigned business line management and staff to enhance effectiveness.;
• Cooperate closely with the relevant business and other stakeholders, support maintaining focus on quality in project delivery.
• Contribute to the development and implementation of a Delivery Unit/Sponsor specific Quality Management plan and Risk Management Program, monitor the implementation and delivery.
• Provide advice and support to teams within the assigned business line and other key stakeholders on all aspects of Good Clinical Practice (GCP) compliance.
• Work in close cooperation with teams to manage non-compliance, quality issues, support in planning corrective/preventive actions, as applicable according to Standard Operating Procedures (SOPs.);
• Inform Quality Management, the assigned business line, and Quality Assurance of quality issues according to SOPs.;
• Inform Quality Management, the assigned business line, and Quality Assurance of quality issues according to SOPs.
• Work closely with Quality Assurance and assigned business staff in case of suspected misconduct, as required by the applicable SOPs.
• May provide assistance during audits and regulatory inspections to the teams to the extent agreed with the business lines, as required by the applicable SOPs.
• Act as the primary contact for Quality Assurance on quality matters – on the level of the assignment, attend meetings/teleconferences.
• Prepare periodic reports to business lines on quality related matters, risk assessments and specific quality improvement initiatives.
• Upon agreement with the line manager: Perform any other reasonable tasks as required by the role.;

Qualifications

• Expert knowledge of and experience in (minimum of 8 years) processes related to clinical trial design, planning, start up, conduct, analysis, and reporting clinical development (principles and concepts as well as regulatory environment).
• Knowledge of National and International Regulations and Drug Development processes.
• Knowledge of Clinical Research Organization (CRO) or Pharmaceutical industry operations.
• Excellent problem solving skills.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients/customers.
• Fluent in English.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.