Clinical Effectiveness IFR Manager

NHS England; London Borough of Lambeth, Leeds; On-site; GBP 58,000 - 65,000; Full time

Job summary

NHS England is seeking an IFR Manager (Deputy) to lead the IFR team across regions and deputise for the IFR Senior Manager. The role focuses on delivering the IFR process for directly commissioned services, ensuring alignment with national guidance and maintaining high standards of practice.

The post is based in London or a regional office, with staff based in the regions; it requires strong leadership, governance, and stakeholder engagement at senior levels. Fixed-term contract of 12 months.

Qualifications

• Knowledge and experience of IFR processes and commissioning.
• Experience of working at a senior level in IFR.
• Experience of managing and motivating a team/virtual team and reviewing performance.

Responsibilities

• Lead IFR team and deputise for the IFR Senior Manager.
• Deliver an effective IFR service across regions and ensure alignment with national guidance.
• Manage and develop staff, monitor performance, and maintain high data quality.

Skills

IFR processes

Team leadership

Stakeholder negotiation

Quality focus

Education

Masters degree

Job description

The Individual Funding Request (IFR) process is a statutory function of NHS England and decisions are made on treatment funding for individual patients covering all prescribed services. The IFR Manager (Deputy) role is critical in directly managing members of the IFR team and deputising for the IFR Senior Manager.

Please note that the base for this position would be London or a regional office where specialised commissioning teams are based.

Main duties of the job

The post holder will manage staff based in the regions. The post holder's role will be to deliver an effective service for IFRs, managing and leading staff to ensure process and practice for managing IFRs is aligned with national guidance and to lead the IFR process for directly commissioned services. The post holder will deputise for the IFR Senior Manager.

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for external candidates.

Job responsibilities

Essential to the role are:

• In-depth knowledge of IFR processes and commissioning. This will support and underpin decision making with regard to IFRs.
• Ability to provide and receive highly complex, sensitive, and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups, particularly related to IFRs.
• Ability to lead in the development of administrative processes for the management of IFRs in line with NHS England IFR Policy and Standard Operating Procedure.
• Ability to lead the processes to improve and maintain data quality and accuracy, ensure the consistency in data capture and reporting; analysis and reporting of data for communication and success measurement purposes and resolving any data issues.

Job description

Job responsibilities

Essential to the role are:

• In-depth knowledge of IFR processes and commissioning. This will support and underpin decision making with regard to IFRs.
• Ability to provide and receive highly complex, sensitive, and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups, particularly related to IFRs.
• Ability to lead in the development of administrative processes for the management of IFRs in line with NHS England IFR Policy and Standard Operating Procedure.
• Ability to lead the processes to improve and maintain data quality and accuracy, ensure the consistency in data capture and reporting; analysis and reporting of data for communication and success measurement purposes and resolving any data issues.

Secondments

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

You can find further details about the job, in the attached Job Description and other supporting documents.

Please note that the reason for the fixed term of this contract is Maternity Leave.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Person Specification

Knowledge and experience

• Knowledge and experience of IFR processes and commissioning
• Experience of working at a senior level in IFR
• Experience of managing and motivating a team/virtual team and reviewing performance of the individuals

Skills, capabilities & attributes

• Ability to provide and receive highly complex, sensitive, and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups, particularly related to IFRs
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals

Values and behaviours

• Commitment to and focused on quality, promotes high standards in all they do
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others

Qualificiations

• Educated to masters level or equivalent level of experience of working at a senior level in specialist area

Employer name

NHS England

Address

Wellington House, London / Wellington Place Leeds

£57,528 to £64,750 a yearper annum (exclusive of HCAS)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time,Part-time,Job share,Flexible working

Reference number

990-SD-EC6125-E

Job locations

Wellington House, London / Wellington Place Leeds