Clinical Director

Anderson Moores Veterinary Specialists (AMVS) Hampshire; Hursley; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

5 weeks holiday

RCVS & VDS fees paid

External CPD funded

Pension scheme

Life Assurance

Wellness program

Cycle to work

Job summary

Anderson Moores Veterinary Specialists in Hampshire seeks a Clinical Director to join the senior leadership team. This is an integral leadership role combining strategic direction with some clinical duties, mentoring colleagues and developing high performing teams.

You will lead clinical quality, governance, and operational delivery, shaping innovation, CPD, and hospital performance while maintaining compassionate client care and a positive working culture.

Qualifications

• Senior veterinary leadership experience focusing on clinical quality and governance.
• Proven ability to mentor and develop clinical teams at a senior level.
• Experience delivering strategic plans and operational improvements.

Responsibilities

• Lead delivery of clinical quality, governance and patient care across the hospital.
• Develop and implement strategy for performance, growth and service development.
• Oversee budget, financial targets and commercial performance with SLT.

Skills

Leadership

Mentoring

Strategic planning

Clinical governance

Quality improvement

Stakeholder management

Financial acumen

Job description

Anderson Moores Veterinary Specialists has a fantastic opportunity for a Clinical Director to join their team. This integral leadership role will form part of the hospitals senior leadership team (SLT) working closely with the Hospital Director (HD) and clinical teams. This is an exciting opportunity for a referral specialist vet who has a passion for mentoring, leadership and further development at a senior level whilst still having an opportunity to continue with some clinical duties.Further details regarding the role are as follows:Main Purpose and GoalsLeadershipLead in the delivery of all aspects of clinical quality, operational efficiency, development of the hospital team, customer service and commercial performance.Provide a clear strategic vision and operational clarity that supports the hospital in achieving its objectives.Creates a high performing culture that is challenging, supportive and collaborative whilst developing leadership and clinical capabilities across all associates.Clinical Delivery, Quality and GovernanceDesign and implement lean, simple and customer-centered systems and processes that deliver high quality clinical care.Create a culture of high-quality care, quality outcomes and customer service.Ensure effective governance and assurance controls are in place to enhance quality & outcomes including the use of risk assessments and audit, learning and development, and technical and service development.Carry out clinical duties as a veterinary Specialist.Future Strategy & GrowthContribute to the delivery of annual/long term performance reviews and future strategic / operating plans for the hospital.Identify and implement innovative ideas that lead to the development of the hospital and the wider Linnaeus Group.KEY RESPONSIBILITIESLeadershipDevelop and deliver a shared vision to members of the clinical team, engaging and inspiring the team to contribute to the development of clinical activities within the hospital.Effectively lead change across vet team through ensuring a collaborative approach with associates and ensuring that the reasons for change are effectively communicated, understood, owned and implemented.Focusing on the veterinary team, build a high performing team through the attraction and retention of highly skilled and capable clinical associates.Create a high performance culture through effective communication by demonstrating an awareness of different communication styles and behaviours and responding to these.Clinical Delivery, Quality and GovernanceCreate the local clinical strategy ensuring that all members of the clinical team are involved and that proposed initiatives and programmes enhance quality and service outcomes.Deliver the highest quality clinical care and outcomes with focus on:Safety: avoiding harm to patients from care that is intended to help themTimely: avoiding unnecessary delays to care that may cause harmEffective: Providing evidence based servicesEfficient: Avoiding waste, minimising duplication, optimising productivityPerson centred: establishing connections with clients and referring vets to deliver high quality careCreate and implement quality improvement activities including audit, risk assessment and clinical governance processes, benchmarking with other referral practices and responding to learning opportunities.Create a culture of professional development including effective CPD, student placements, residency and internship programmes and clinical research, ensuring compliance with RCVS requirements.Ensure compliance with all statutory, legal and regulatory areas relating to clinical practice including, for example, RCVS, GDPR, Health and Safety etc.Input to Linnaeus wide accreditation standards e.g. RCVS PSS and ISFM Cat Friendly Clinics and other national projects and initiatives.Carry out clinical duties as a veterinary Specialist.Commercial performanceBe accountable for delivering veterinary clinical quality, efficiency and productivity, commercial growth, people metrics, associate engagement and customer experienceAs a member of the SLT be accountable for the development and delivery of the annual budget and financial targets including revenue, payroll, stock, consumables, capital expenditure, pricing, cost control and debt managementCreate a culture and be a role model for building positive empathetic relationships with clients, offering excellent levels of service with clear communication including obtaining appropriate consents, having fee estimates in place, providing clear treatment recommendations and effective complaint oversight and management.Create a culture and be a role model across the clinical teams for building effective support relationships with referring vets, including clear communication, outcome correspondence, competitive CPD programmes, advice / service support, and issue resolution.Future Strategy and GrowthUse metrics and market intelligence to identify the hospital’s current clinical positioning, its strengths, risks and opportunities to create a future change plan for improvement and growth across the performance metrics.Work with the Head of Nursing Services and veterinary service heads to define an achievable clinical strategy that aims to deliver the best veterinary care and provide additional products and services.Identify unique services and lines where market opportunities exist and work with the HD and SLT to create business cases for growth and investment.Create a culture where the clinical team work collaboratively with the marketing team and BRM to effectively understand the customer needs and enhance their experience.Ensure that the clinical, and marketing agendas enhance brand awareness and perception, and support business growth through effective vet relationships, enhanced clinical services, CPD programmes and website support.Contribute to product, service and growth opportunities within the wider Linnaeus group and Mars Veterinary Health.Benefits5 weeks holiday plus bank holidays and Birthday Leave (Holiday days and bank holiday days would be pro-rata for a 4-day week)RCVS and VDS fees paidExternal CPD fundedExtensive free online Linnaeus CPD programCareer progression opportunitiesStaff discount schemesLife AssuranceEnhanced sickness payEnhanced equal family leaveE-car salary sacrifice schemeEmployer contribution pension schemeWellness program including:Employee assistance programEyecare voucher schemeFree annual Flu jabCycle to work schemeRecruitment referral reward schemeWhy Anderson Moores?We pride ourselves on being a centre of excellence with a warm, inclusive culture. Located in the beautiful Hampshire countryside, we offer a fantastic work-life balance with easy access to London and the South Coast.If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to Sian Emery (Talent Acquisition Partner) at [e-mail]2 D (Referral large revenue – 10+ million).