Clinical Assessor

Capita Public Service; Skegness; Hybrid; GBP 40,000 - 41,000; Full time

Benefits offered by this job

Excellent training

Pension

Life assurance

Cycle to work

Headspace access

Volunteering day

25 days holiday

Job summary

Capita HAAS in the UK seeks a Clinical Assessor/Functional Specialist to assess claimants in person, via phone, or video, and write evidence-based reports for DWP decisions. The role offers a structured, flexible hybrid schedule with clinic work and home days.

Candidates must be registered clinicians with active PINs and at least one year of post‑registration experience, plus strong IT skills and report writing ability. Full-time and part-time options with a training period are available.

Qualifications

• Registered professional with full registration and active PIN.
• At least 1 year post‑registration experience with adults.
• Strong observational, questioning and communication skills.
• Ability to produce clear, accurate reports from multiple information sources.

Responsibilities

• Conduct functional assessments via in person, video or telephone to evaluate health impact for benefits.
• Analyse and interpret clinical information and supporting evidence.
• Write detailed evidence‑based reports to support DWP decisions.
• Use IT systems to support clinical decision‑making and reporting.
• Develop clinical knowledge and learn about health conditions.

Skills

Clinical assessment

Analytical thinking

Report writing

Excellent communication

Education

HCPC/NMC/GPhC registered

Tools

MS Office

Clinical IT systems

Job description

Are you looking for a better work/life balance?

We have several hybrid roles based at our Skegness Clinic. As well as Skegness you may (depending where you live) also work from one of our other local clinics, with the rest of your time spent working from home.

Main Location: Aura Business Centre, Heath Road, Wainfleet Road Industrial Estate, Skegness, PE25 3SJ

If you’re a registered Nurse, Pharmacist, Paramedic, Physiotherapist, or Occupational Therapist ready to step away from shift work and hands‑on care, this could be your perfect next move!

We offer a values‑driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

As a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person, on the phone or via video link, write reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

What we offer

• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
• Full or part time hours (minimum 3 days per week).
• Monday to Friday between 8am to 5pm with no weekend or night shifts.
• £39,500 starting salary, rising to £40,500 after DWP/DfC approval.
• 10% of Salary Bonus scheme (based on quality and performance).
• Hybrid working – home and clinic based (up to 3 days per week).

Please note, due to business needs, part‑time staff will be required to work on a Friday each week as part of their usual pattern. Also there will be an initial full time (paid) training period of 8 weeks so candidates must be able to commit to that.

Other benefits

• HCPC/NMC/GPhC fees paid and full revalidation support.
• 15 weeks’ full maternity, adoption and shared parental pay.
• Company pension, life assurance and Cycle2Work scheme.
• Discounts across retail, travel, technology and wellbeing.
• Free access to Headspace (for you and up to 5 others).
• A paid volunteering day each year.
• Ongoing training, development and clear career pathways.
• 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.

What you’ll do in this role

• Conduct functional assessments which include initial reviews, face‑to‑face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit.
• Analyse and interpret clinical information and supporting evidence.
• Write detailed evidence-based reports to support the DWP in making informed and objective decisions - no treatment or diagnosis required.
• Use IT systems to support clinical decision-making and report writing.
• Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.

What are PIP and WCA

• Personal Independence Payment (PIP) is a benefit for people with a long‑term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.
• Work Capability Assessment (WCA) is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP/DfC determine a customer’s capability for work or work‑related activity.

About you

• Registered Nurse (RGN, RCN, RMN or RNLD), Paramedic, Occupational Therapist, Physiotherapist, or Pharmacist
• Full registration with a relevant UK regulatory body (NMC, HCPC, GPhC or equivalent), with an active PIN and no restrictions.
• At least one year of broad post‑registration clinical experience working with adult patients
• Excellent observational, questioning and communication skills, giving you the ability to listen, empathise and dig deeper
• Ability to produce clear, accurate and detailed reports from multiple information sources
• Comfortable and able to work quickly to meet structured targets
• Good IT skills including experience using clinical IT systems, Microsoft Office, and the ability to learn and utilise new systems effectively.

Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.

About Capita HAAS

We were awarded two contracts to deliver the Health Assessment Advisory Service (HAAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities (DfC).

We deliver assessments for a variety of different benefits, including delivering PIP, WCA and Specialist benefit assessments across the Midlands and Wales, and in Northern Ireland.

Security and compliance

Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre‑employment screening of individuals with access to government asset.

This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.

We’re an equal opportunity employer and welcome applications from all backgrounds.

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.