Clinical Assessor

Capita Public Service; Northampton; Hybrid; GBP 40,000 - 41,000; Full time

Benefits offered by this job

Hybrid working

Full or part-time hours

Company pension

Cycle2Work

Headspace access

Annual leave 25–27 days

Job summary

Capita HAAS in Northampton is seeking a Clinical Assessor/Functional Specialist to meet with benefit claimants in person, by phone or via video. The role offers a structured, flexible schedule with hybrid work (home and clinic) and no weekend or night shifts, supported by excellent training and wellbeing initiatives.

The ideal candidate is an NMC or HCPC registered professional with at least one year post-registration experience, strong communication, and the ability to produce clear reports.

Qualifications

• Registered healthcare professional with PIN and no current restrictions.
• Experience in clinical assessments or related reporting.
• Proven ability to produce clear, accurate reports.

Responsibilities

• Conduct functional assessments (initial reviews, face-to-face, video or telephone).
• Analyse and interpret clinical information and evidence.
• Write detailed evidence-based reports to support decision-making.
• Use IT systems to support clinical decision-making and reporting.
• Develop clinical knowledge and learn health conditions continuously.

Skills

NMC registered Nurse

HCPC registered

Strong communication

Report writing

IT skills

Tools

Microsoft Office

IT systems

Job description

Are you looking for a better work/life balance?

We have several roles available working hybrid (2 days at home) role at our Northampton clinic.

Location: Charles House, 61-69 Derngate, Northampton, NN1 1UE

If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands‑on care, this could be your perfect next move!

We offer a values‑driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

As a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person, on the phone or via video link, write reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

What we offer

• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
• Full or part time hours (minimum 3 days per week).
• Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required).
• £39,500 starting salary, rising to £40,500 after DWP/DfC approval.
• 10% of Salary Bonus scheme (based on quality and performance).
• Hybrid working – home and clinic based (up to 3 days per week).

Please note, due to business needs, part‑time staff will be required to work on a Friday each week as part of their usual pattern. Also there will be an initial full time (paid) training period of 8 weeks so candidates must be able to commit to that.

Other benefits

• HCPC/NMC fees paid and full revalidation support.
• 15 weeks’ full maternity, adoption and shared parental pay.
• Company pension, life assurance and Cycle2Work scheme.
• Discounts across retail, travel, technology and wellbeing.
• Free access to Headspace (for you and up to 5 others).
• A paid volunteering day each year.
• Ongoing training, development and clear career pathways.
• 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.

What you’ll do in this role:

• Conduct functional assessments which include initial reviews, face‑to‑face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit.
• Analyse and interpret clinical information and supporting evidence.
• Write detailed evidence‑based reports to support the DWP in making informed and objective decisions - no treatment or diagnosis required.
• Use IT systems to support clinical decision‑making and report writing.
• Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.

What are PIP and WCA?

• Personal Independence Payment (PIP) is a benefit for people with a long‑term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.
• Work Capability Assessment (WCA) is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP/DfC determine a customer’s capability for work or work‑related activity.

About you

• NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
• Minimum of one year’s post‑registration experience.
• Strong communication and interpersonal skills.
• Ability to produce clear, accurate and detailed reports.
• Comfortable working quickly to meet structured targets.
• Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely.
• excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper.
• A driving licence or access to transport for assessment centre working.

Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.

About Capita HAAS

We were awarded two contracts to deliver the Health Assessment Advisory Service (HAAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities (DfC).

We deliver assessments for a variety of different benefits, including delivering PIP, WCA and Specialist benefit assessments across the Midlands and Wales, and in Northern Ireland.

Security and compliance

Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre‑employment screening of individuals with access to government asset.

This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.

We’re an equal opportunity employer and welcome applications from all backgrounds.

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.

If you have queries, or want to discuss any reasonable adjustments, please contact our friendly recruitment team:

Phone - (phone number removed)