Clinical Applications Specialist - Xograph (National)

Healthcare 21; Stonehouse; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading medical imaging company is seeking a Clinical Applications Specialist based in the UK. The role involves delivering training in diagnostic radiology products, supporting sales teams, and regular travel across the UK and Ireland. Candidates must be fully qualified Radiographers and possess strong communication and organizational skills. This position offers various employee benefits including remote working options and professional development opportunities.

Benefits

Company Car

Lunch Allowance

HC21 training academy

Savings & Cycle Schemes

Remote/Flexible Working

Pension, life assurance & income protection

Employee events & initiatives

Enhanced sick pay scheme

Enhanced annual and life leave

Qualifications

• Full Driver's licence.
• Fully qualified (practicing) highly motivated Radiographer Band 6 or above.
• Clinical and technical knowledge with business acumen.

Responsibilities

• Travel nationally within the UK and Ireland to meet with business needs.
• Perform training in the use of Xograph products and services.
• Provide clinical guidance and support for sales team members.

Skills

Clinical and technical knowledge

Excellent communication skills

Excellent organisational skills

Good working knowledge of Microsoft® Office

Strong personal drive & motivation

Education

Radiographer Band 6 or above

Job description

Xograph Healthcare, a Healthcare 21 Group Company, are seeking to appoint a Clinical Applications Specialist working from a central (home based) UK location and reporting to our head office in Stonehouse, Gloucestershire. To perform training in the use of diagnostic radiology products (and other Xograph products) for new and established customers. This is very much a front-line role and will be required to travel regularly. You will be proficient in dealing with stakeholders at the highest professional level; clients, suppliers, industry peers, technical experts, business advisors, HC21 group managers and directors.

Key Responsibilities & Competencies

• Travel nationally within the UK and Ireland to meet with business needs and have the ability to meet frequently with customers.
• Be able to adapt to last minute diary changes to suit the needs of the business.
• Perform training in the use of Xograph products and services to and with customers via presentations and practical training.
• Provide clinical guidance and support for sales team members when in the pursuit of new business, post-installation clinical instruction, supporting engineers with clinical application-based queries.
• Document timely reports for all training and other business activities.
• Prepare attendance certificates to participants after each training session.
• Maintain your working knowledge, understanding and inputs of our CRM (customer relationship management) system to maximise quality business outputs.
• Contribute to major contract relationships with customer groups such as MOD, MES Vendors, third party service vendors, industry partners, major private healthcare chains, NHS SC.
• Observe and respond to market trends, competitors' activities and initiatives.
• Ensure full company compliance with the quality standard ISO 13485-2016 and security standard ISO 27001, Health and Safety and other regulated areas of the business.
• Maintain and report customer records, expenses, PEAK claims and other administration as required by the company and their line manager.
• The ability to effectively utilise and demonstrate all relevant computer applications, communication tools and internal software systems.
• To have a comprehensive knowledge of the businesses which they work within and with regards to product range, technical specifications, prices, features, benefits and clinical applications.
• Maintain and continue to develop the necessary skills and product knowledge by on‑going self‑development in the job function, to augment the training that the company provides and ensure that all company sponsored training is attended and implemented.
• Able to attend overseas conferences, product training and supplier meetings, Company Car.
• Lunch Allowance.
• HC21 training academy.
• Savings & Cycle Schemes.
• Remote/Flexible Working.
• Salary and bonus structures.
• Sustainable business strategy.
• Employee Assistance Programme.
• Pension, life assurance & income protection.
• Long service awards & employee of the month.
• Employee events & initiatives all throughout the year.
• Enhanced sick pay scheme that increases with service.
• Enhanced annual and life leave that increases with service.

Qualifications

• Full Driver's licence.
• Fully qualified (practicing) highly motivated Radiographer Band 6 or above.
• Clinical and technical knowledge with business acumen.
• Can create a positive impact and convey confidence and credibility to others.
• Can work strongly in a team, as well as independently.
• Good working knowledge of Microsoft® Office.
• Excellent organisational skills.
• Strong personal drive & motivation.
• Excellent professional appearance and presentation.
• Excellent communication skills with the ability to adjust communication style to suit the audience and gain commitment.
• Flexible and enthusiastic mindset.
• Ability to produce results, prioritising objectives, and scheduling/rescheduling work to make best use of time and resources.
• Can cope effectively with pressure, deadlines and setbacks.
• Excellent written, communication, presentation, and interpersonal skills.

We are proud to be an equal opportunity employer. At Xograph, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

Xograph Healthcare, part of the Healthcare 21 Group, is a leading medical imaging equipment supplier serving hospitals and diagnostic centres throughout the UK and Ireland. Since 1967 we have provided innovative medical imaging technology, supported by a team of highly trained engineers and clinical applications specialists.