Clinical Advisor

BusDevCoach.com; Norwich; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Norwich is seeking a Clinical Advisor. This role involves using clinical expertise for triage and support during critical moments, ensuring patient safety. Candidates should be registered Nurses or Paramedics with at least 2 years of experience in primary care or A&E. Opportunities for hybrid working and continuing professional development are available.

Benefits

Pay starting from £19.12, increasing on weekends

Additional annual leave based on service

Opportunity to join the NHS Pension Scheme

Free 24/7 independent counselling service

Learning and development opportunities

Free membership to reward and discount platform

Qualifications

• 2+ years of recent experience in primary care or A&E.
• Registered Nurse or Paramedic qualification required.
• Pathways trained is a plus.

Responsibilities

• Carry out complex triage and provide vital advice.
• Support call handlers during critical situations.
• Ensure patient safety throughout the call.

Skills

Clinical expertise

Triage skills

Communication skills

Ability to work under pressure

Education

Registered Nurse or Paramedic qualification

Job description

The Role

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, were made that way.

As a Clinical Advisor, you’ll use your clinical expertise to carry out complex triage, provide vital advice, and support call handlers during critical situations – all to keep patients safe.

We are looking for new NHS 111 Clinical Advisors to join our rapidly growing network of colleagues. This is a fantastic opportunity to join a great team and dynamic work culture.

If you’re a registered Nurse or Paramedic with 2+ years of recent experience in primary care or A&E, this is your chance to step into a role that truly matters. After 6 months, hybrid working may be available.

We offer paid training, ongoing career development, and opportunities to train as an ACP or UCP.

Ready to use your voice to save lives? Join us at IC24.

Location: Norwich, Norfolk.

Hours Available: Minimum 12 hours per week, up to 37.5 hours per week.

Full‑Time Roles

Standard shifts include a mix of early and late shifts.

• Early shifts start at 7 am or 8 am.
• Late shifts finish at 9 pm or 10 pm.
• Full‑time colleagues can opt to work only late shifts (9 pm or 10 pm finishes).
• Full‑time night shifts are available, typically 10 pm to 6 am (must finish no earlier than 6 am).
• Weekend work is required at least every other weekend, with the option to work every weekend if desired.

Part‑Time Roles

Part‑time shifts are focused mainly on evening hours, with flexibility for early and late shifts.

• Early shifts: 6 am–12 pm (start at 6 am, 7 am, or 8 am; finish at 10 am, 11 am, or 12 pm).
• Late shifts: 4 pm–10 pm (start at 4 pm, 5 pm, or 6 pm; finish at 8 pm, 9 pm, or 10 pm).
• Weekend only shifts are also available.
• Additional hours may be available in times of peak demand.
• You must be able to commit to 8 weeks of full‑time training if you are not pathways trained.
• We offer 8‑hour and 10‑hour shifts, as well as some short shifts if needed.
• If Pathways trained already, 3 months’ worth of satisfactory audits will need to be provided.

Whats in it for you

• Pay framework starts from £19.12 through training, up to £24.86 on Saturdays and £30.59 on Sundays + bank holidays.
• Additional annual leave above statutory minimum based on service.
• Opportunity to join the NHS Pension Scheme.
• Free 24/7 independent counselling service.
• Learning and development opportunities.
• Free membership to our reward and discount platform.
• Access to Blue Light Card and other NHS Discount Schemes.
• Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.

We celebrate brave ideas and brave people.

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under‑representative groups.