Clinical Administrator

Change Grow Live; Lewes; On-site; GBP 21,000 - 26,000; Full time

Job summary

A charitable organization in Lewes is offering an exciting opportunity for a Clinical Administrator. The role involves processing prescriptions, supporting administrative tasks, and ensuring high-quality service provision. Ideal candidates will have strong organizational skills and IT literacy, along with a commitment to personal and professional development. Competitive salary and benefits including 25 days of holiday and a contributory pension scheme are available.

Benefits

25 days holiday (+ bank holidays)

Paid ‘Wellness’ hour each week

Contributory pension scheme

Discounts for shopping, cinema, holidays, etc.

Training, career development & progression opportunities

Qualifications

• Experience maintaining simple databases and data management systems.
• Demonstrated ability to work flexibly and manage time effectively.
• Proficient in record/data collection as required by stakeholders.

Responsibilities

• Support service in processing and printing FP10 Prescriptions.
• Maintain and update local and central databases.
• Provide effective administrative and organizational support.

Skills

Knowledge and experience of general office procedure

IT literacy including proficiency in data collection systems

Expertise in working with Word, Excel, and other IT packages

Excellent interpersonal skills

Excellent organisational skills

Sound numerical skills

Experience of working as part of a multi-disciplinary team

Job description

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Clinical Administrator to contribute to the development and ongoing success of the CGL service. We are looking for someone who is motivated, enthusiastic, committed and driven in order to meet the expectations of this challenging role. The successful candidate will have responsibility for the production of prescriptions. They will also provide effective administrative support, and will offer organisational and administrative services to the team to contribute towards its aims and objectives.

This is an excellent opportunity for an Administrator looking to develop their career with a charity dedicated to your personal and professional development.

Where: Brighton

Hours: Full Time, 37.5 per week

Full Time Salary: £25,077.00 *

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role:

To support the service in processing and batch printing of all FP10 Prescriptions for posting as per service protocol. Liaising with all pharmacy stakeholders and making sure the service operates within contractual requirements and enables timely and accurate issuing of all Prescriptions to our clients. Responsible for maintaining and updating local and central databases, and provide timely and accurate data and information for all external and internal stakeholders.

Be expected to record data and information in order that the service operates within contractual, administrative, financial requirements and CQC clinical standards. To support the rest of the administrative team with management, ordering of supplies, invoicing, telephone, building management, support of telecommunication and IT systems to ensure that substance users consistently receive high quality services.

Work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. To provide advice, information and reports clearly and concisely via the most appropriate channel [e.g. verbally, in writing, telephone, e-mail etc.] whilst being sensitive to the needs of the audience [e.g. service user, professional etc.]. Maintain accurate and comprehensive records / data collection on clients, as required by CGL Management, NDTMS, PHE performance frameworks and reporting requirements.

About you:

• Knowledge and experience of general office procedure and administrative duties
• IT literacy including proficiency in data collection systems
• Expertise in working with Word, Excel, and other IT packages
• Experience of maintaining simple databases and other data management systems
• Excellent interpersonal skills
• Excellent organisational skills
• Sound numerical skills
• Experience of working as part of a multi-disciplinary team.
• IT literacy including proficiency in data collection systems (e.g. DIRDET)
• Experience of developing data processes and systems

What we will give to you:

• 25 days holiday (+ bank holidays) increasing annually; for the first five years
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• Eligible for Blue Light Discounts
• A friendly and supportive team
• Training, career development & progression opportunities
• Participation in our Refer-a-Friend scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.