Clinical Administrator

Phoenix Health Group; Cirencester; On-site; GBP 20,000 - 28,000; Full time

Job summary

A healthcare provider in Cirencester is seeking an experienced Clinical Administrator to provide essential administrative support to clinicians. This role involves maintaining patient records, managing communications, and ensuring high standards of patient care. The ideal candidate will have a strong educational background, experience in an office environment, and excellent communication skills. This position offers the chance to contribute to the healthcare team significantly.

Qualifications

• Competent user of Microsoft Office software.
• Experience of working in an office environment.
• Experience of working within Primary Care.

Responsibilities

• Maintain long-term condition registers.
• Monitor patient list and send invites to patients.
• Clinical coding of documents on patient medical records.

Skills

Attention to detail

Resourcefulness

Communication skills

Education

Good standard of education including qualifications in English and Maths

Tools

Microsoft Office

Job description

An excitingopportunity has arisen at our established and busy Practice for an ClinicalAdministrator to join our team at the Phoenix Health Group.

Main duties of the job

Administration team duties include:

To ensure that administrative systems are inplace to help clinicians meet the clinical requirements of the GPcontract/QOF/Enhanced Services etc.

Provide administrative support to helpclinicians maintain high standards of care across all clinical areas throughaudits, register checks, templates & coding, protocols, patient recall etc.

To ensure that administrative systems are inplace to help the Practice maximise its income for clinical work done.

To register new patients and to keep existingpatients registration details up to date.

About us

With a large clinical team supported by experienced Patient CareAdvisors and administrative staff, we look after over 25,000 registeredpatients. We are based at four sites inand around Cirencester and Tetbury. Everyone working in the Practice is valuedfor the role they play in providing a high-quality service for our patients.

Job responsibilities

Objectives ofthe Admin Team:

To ensure thatadministrative systems are in place to help clinicians meet the clinicalrequirements of the GP contract/QOF/Enhanced Services etc.

Provide administrativesupport to help clinicians maintain high standards of care across all clinicalareas through audits, register checks, templates and coding, protocols, patientrecall etc.

To ensure thatadministrative systems are in place to help the Practice maximise its incomefor clinical work done.

To register newpatients and to keep existing patients registration details up to date in linewith the NHS spine.

MAIN RESPONSIBILTIES:

Maintain longterm condition registers. Monitor the patient list and send invites to patientsaccordingly. Monitor achievement of the QOF targets on a regular basis. Liaise with the relevant clinical staff toaid achievement of QOF.

Clinical codingof documents on patient medical records.

Summarisingincoming patient medical records accurately and in a timely manner.

Managing incomingand outgoing records as well as request from surgeries for patient summaries.

Managing incomingexternal and internal emails and tasks to the team.

Ensuring allsafeguarding documents are coded and information sent to GP and or socialworkers in a timely manner.

Monitoring highrisk drug blood monitoring ensuring patients are called in for appointmentswhen required and followed up.

Other duties as reasonably requested bymanagement.

SHARED RESPONSIBILTIES:

Work with therest of the Admin Team to make sure that patient registrations (includingchange of address requests etc.) are completed in a timely manner. Also ensurethat all processes relating to patient registrations (e.g. Workflow screens, GPLinks, Dashboard and filing of new patient registrations) are completedregularly and that registration details and registration status information on ourclinical system is accurate and up to date.

Person Specification

Experience

• Good standard of education, including qualifications in English and Maths.
• Competent user of Microsoft Office software, including basic knowledge of Excel.
• Experience of working in an office environment.
• Experienced administrator.
• Experience of working within Primary Care.

Qualities/Attributes

• Must be accurate, with attention to detail as a priority.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Ability to use own judgement, resourcefulness and common sense
• Organised.
• Ability to cover for colleagues planned and unplanned absence.
• Pleasant and articulate with a sense of humour.
• Ability to work under pressure and able to use own initiative.
• A team player who has the ability to work within a multi-skilled team.
• Knowledge of medical terminology.

Knowledge/Skills

• Excellent keyboard and computer skills.
• Excellent communication skills, verbal and written.