Clinical Administrator

Nightingale Hammerson; Bilston; On-site; GBP 29,000; Full time

Job summary

A healthcare organization in Bilston is seeking an experienced administrator to provide organisational and administrative support. The role involves preparing reports, managing files, and responding to client enquiries. The ideal candidate is computer literate and has excellent communication skills. In return, the organization offers a competitive salary of £28,260 per annum along with various benefits including pension and health plans.

Benefits

Group Pension

Free Meal on Shift

NHS Staff Discounts

Free Health Cash Plan

Cycle To Work Scheme

Employee Assistance Programme

Free Eye Tests

Smart Health Toolkit

Qualifications

• Experience in an administrative role, liaising with clients.
• Ability to multi-task and stay organised.
• Competence in MS Word, Excel, and Outlook.

Responsibilities

• Provide high standard organisational and administrative support.
• Prepare reports and manage files accurately.
• Answer phone calls and respond to enquiries.

Skills

Organisational support

Communication skills

Computer literacy

Attention to detail

Education

GCSE Maths and English

Job description

The Service

Cygnet Sedgley House and Cygnet Sedgley Lodge offer a 34-bed high support inpatient rehabilitation (level 2) service for men with complex needs. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity.

Residents We Support

• Men aged 18+
• Detained under the Mental Health Act (1983) or informal
• Primary diagnosis of mental illness with:
• Complex comorbidities
• Substance, drug and alcohol abuse
• Treatment resistance
• Behaviours that challenge
• Aiming for a return to the community or community-based care
• History of sexual abuse or domestic violence
• Typical diagnoses: schizophrenia, schizoaffective disorder, bipolar affective disorder or depression
• May have secondary diagnoses of mild learning disability, autism spectrum disorder or personality disorder
• May have a forensic history and/or be stepping down from secure services
• May have a history of repeated acute admissions

Your Day-to-Day

• Provide a high standard of organisational & administrative support
• Prepare reports & other written materials
• Keep files & records as required
• Work co-operatively with all other members of the administration team to ensure the department runs smoothly
• Taking notes & minutes at meetings when required
• Answer the telephone & respond to all enquiries in a friendly, efficient manner

What we are looking for

• An experienced administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.
• Although it is a set shift pattern, we need flexibility to cover annual leave/sickness/training.

In return, we’ll offer you

• Salary:£28,260 per annum
• Group Pension
• Free Meal on Shift
• NHS Staff Discounts
• Free Health Cash Plan
• Cycle To Work Scheme
• Employee Assistance Programme (EAP
• Free Eye Tests
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as pos siple

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Salary / Benefits:From: £28260 To: £28260 per year