Clinic Receptionist

Office Angels; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A reputable clinic in the Ascot area is hiring a Receptionist for a 4-day work week. This role involves providing exceptional customer service, managing appointments, and supporting a small team in a busy medical environment. Candidates should have previous reception experience, strong communication skills, and the ability to use office software. The position offers career growth opportunities and a supportive environment for staff. Apply now if you're a friendly, organised individual looking to make a difference in the medical field.

Benefits

Career growth opportunities

Supportive work environment

Impactful role in patient care

Qualifications

• Previous reception experience, preferably in a medical setting.
• Excellent verbal and written communication skills.
• Proficient in using office software and managing electronic records.
• Ability to prioritise tasks and manage time effectively.

Responsibilities

• Greet and assist patients with warmth and professionalism.
• Answer phone calls and respond to inquiries via email.
• Schedule appointments and manage consultation room bookings.
• Collaborate with team to ensure smooth running of reception.
• Maintain patient records and perform administrative duties.

Skills

Excellent verbal and written communication skills

Experience in a medical setting

Proficient in using office software

Time management skills

Team player attitude

Job description

Join My Client's Team as a Receptionist!

Are you a friendly and organised individual looking to make a difference in the medical field? Our client, a reputable standalone clinic, is seeking a Receptionist to become an integral part of their dedicated team. If you thrive in a bustling environment and possess excellent communication skills, we want to hear from you!

Position

Clinic Receptionist – 4 days a week

Location

Ascot area (must live locally)

Pay

From £14.00 per hour

Hours

The role operates on a rota basis across 4 days with a mix of shifts working Monday to Friday with a 30 minute lunch break:

• 2 Early shifts: 07:30 - 16:30
• 2 Late shifts: 09:30 - 18:00
• 1 Clinic late shift: Typically 10:00/11:00 - 19:00/20:00 (please note, this clinic late shift is not required every week).

What You'll Do

As Clinic Receptionist, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of tasks, including:

• Greeting and assisting patients with a warm and friendly demeanor.
• Answering phone calls and responding to inquiries via email with professionalism.
• Scheduling appointments and managing the consultation room bookings.
• Working collaboratively with a small team to ensure the smooth running of the reception area.
• Maintaining patient records and other administrative duties.

What We're Looking For

• Experience: Previous reception experience, preferably in a medical setting.
• Communication Skills: Excellent verbal and written communication skills.
• Computer Skills: Proficient in using office software and managing electronic records.
• Time Management: Ability to prioritise tasks and manage time effectively in a busy environment.
• Team Player: Willingness to pitch in and support colleagues as needed.

Why Join My Client?

• Career Growth: Once trained, you will have the opportunity to progress to the Lead Receptionist role, where you will take on additional responsibilities, such as organising staffing and ensuring the efficient operation of the reception area.
• Supportive Environment: Work in a friendly, collaborative atmosphere where your contributions are valued.
• Impactful Role: Play a crucial role in providing patients with a positive experience during their visits.

We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.