Clinic Manager- Alnwick

Renal Services Ltd; Alnwick; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Company Pension Scheme

35 days' paid leave per annum (incl. B

Life Assurance to 3x salary

Retail discount scheme membership

ANN UK Membership

Training and development

Job summary

DaVita UK is seeking a Clinic Manager for its Dialysis Clinic in Alnwick. You will lead a team of nurses and support staff to deliver high-quality, patient-centered care while coordinating clinical, administrative and operational activities.

This role demands strong leadership, regulatory compliance, and the ability to drive continuous improvement in a fast-paced outpatient setting. Monday–Saturday day shifts and a patient-first culture are emphasized.

Qualifications

• Be a Registered Manager with the Care Quality Commission or willing to become one.
• Have full NMC registration with appropriate nursing qualifications.
• Previous clinical leadership experience in an outpatient haemodialysis setting.
• Engaging communication skills and a friendly demeanour with diverse teams and patients.

Responsibilities

• Overall leadership and operations management of the clinic.
• Provide a seamless patient journey and welcoming environment for clients.
• Liaise with NHS Trusts or the CQC with regional support.
• Implement new processes to drive quality improvements in the clinic.
• Onboard new teammates alongside the wider team.
• Develop positive relationships with patients and handle complaints.
• Ensure compliance with clinical, governance and regulatory systems and policies.

Skills

Leadership

Communication skills

Organisational skills

Problem solving

Patient-focused care

Team collaboration

Education

NMC registration

CQC registered manager

Job description

About us:

DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We're proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.

Role Overview

We're looking for a Clinic Manager for our Dialysis Clinic in Alnwick. In DaVita, we champion a Community First, Company Second culture. As the Clinic Manager, you'll be integral to promoting this, lighting the way, and creating a great place to work for teammates. As a Clinic Manager, you'll lead your team of nurses and support staff to deliver a high standard of individualised patient focused care. You'll coordinate the day-to-day clinical, administrative and operational activities needed. Being a Clinic Manager is a varied role encompassing all elements of running a clinic.

• Overall leadership and operations management of the clinic
• Providing a seamless patient journey and an inviting environment for clients through all touch points
• Liaising with external organisations such as NHS Trusts or the CQC with the support of the Regional Manager
• Implementing new processes to drive quality improvements initiative through the clinic
• Onboarding new teammates effectively alongside the wider team
• Develop positive relationships with patients and handling any complaints that may arise
• Ensuring compliance with all relevant clinical, governance and regulatory systems and policies including KLoE
• Maintaining accurate records and timely report submissions

To be successful in this role, you'll need:

• Be a Registered Manager with the Care Quality Commission or willingness to become one
• Have full NMC registration with appropriate nursing qualifications
• Previous clinical leadership experience in an outpatient haemodialysis setting
• Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
• Lead by example style to encourage a value driven culture that brings the best out of everyone
• Proactive and solution orientated approach to changing situations in a clinical environment
• Exceptional organisation skills to manage an array of different tasks associated with running a clinic
• Evidence of Continued Professional Development, ideally in Renal Care

What can you expect when you join?

• Salary depending upon experience
• Company Pension Scheme
• 35 days' paid leave per annum, including bank holidays
• Monday to Saturday working pattern
• Day shifts only
• Life Assurance to 3 times annual salary
• Retail discount scheme membership
• ANN UK Membership
• A commitment to your training and development
• A "community first, company second" culture based on Core Values that really matter
• An exciting, collaborative and driven multinational environment

Live our mission: To be the Provider, Partner, and Employer of Choice Dedication, above all, to caring for our patients and teammates