Clinic Manager Accelerator Team - London City

Thérapie Clinic; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aesthetic treatment provider in the UK seeks a Clinic Manager to oversee multiple clinics, ensuring exceptional client experiences and operational excellence. This role involves leading teams, managing staff relations, and driving sales. Ideal candidates should have proven management experience, strong organizational skills, and a background in customer service and sales. Enjoy perks like uncapped earnings, free treatments, and opportunities for career progression within a fulfilling environment.

Benefits

Uncapped earnings

Free laser hair removal

Family discounts

10% off Fertility & Optilase treatments

One free treatment cycle of IVF

Free laser eye surgery after 2 years

Discounts on skin treatments

Career progression opportunities

Paid training in academy

Extra day off on birthdays

Longevity bonus for dedicated service

Employee Assistance Scheme

Qualifications

• Proven management or supervision experience, ideally in a multi-site or operational role.
• Strong organisational skills and attention to detail.
• Experience mentoring and developing teams.
• Excellent customer service and management skills.
• An eye for driving sales and seeking out new commercial opportunities.

Responsibilities

• Lead and inspire teams across multiple clinics, fostering a culture of excellence.
• Ensure every clinic delivers outstanding client experiences while achieving goals.
• Complete regional reporting on operations and commercial targets.
• Manage employee relations including disciplinary and grievance processes.
• Oversee staff rostering and annual leave management across clinics.
• Identify opportunities to improve operational efficiency and client satisfaction.

Skills

Management experience

Organisational skills

Team mentoring

Customer service skills

Sales experience

Job description

At Thérapie Clinic, we’ve been enhancing confidence and empowering lives for over 20 years. With over 80 clinics across the UK, Ireland, and the USA, we’re proud to be Europe’s No.1 provider of aesthetic treatments. Our mission is simple: to make advanced, effective treatments accessible to everyone. When you join our team, you’re not just starting a job – you’re building a career. We offer a fulfilling and rewarding environment, with opportunities for growth, development, and long‑term success. Join us and Do your best work at Thérapie!

We are delighted to be recruiting for the role of Clinic Manager within our new Accelerator Team, a unique position that allows you to make a meaningful impact across multiple clinics. This is a unique and exciting opportunity for someone who thrives on variety, challenges, and influence. Unlike a traditional Clinic Manager role, you won’t be located in a single clinic. Instead, you’ll support multiple clinics across the region, helping each location deliver exceptional client experiences, drive sales, and uphold our high standards of care.

We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture across various clinics.

Key Responsibilities

• Lead and inspire teams across multiple clinics, fostering a culture of excellence and collaboration.
• Ensure every clinic delivers outstanding client experiences while achieving commercial and operational goals.
• Complete regional reporting on operations and commercial targets.
• Manage employee relations including probation, disciplinary, and grievance processes.
• Oversee staff rostering and annual leave management across clinics.
• Undertake ad hoc duties and projects to support the business.
• Identify opportunities to improve operational efficiency, sales, and client satisfaction at each clinic.

Qualifications and Skills

• Proven management or supervision experience, ideally in a multi‑site or operational role.
• Strong organisational skills and attention to detail.
• Experience mentoring and developing teams.
• Excellent customer service and management skills.
• An eye for driving sales and seeking out new commercial opportunities.

Over to the best part, the Perks!

Uncapped Earnings

With our uncapped commission structure, the sky’s the limit!

Treat Yourself

Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.

Share the Love

Avail spouse and family discounts, spreading the joy of Thérapie.

Sisterly Love

10% off Thérapie Fertility & Optilase treatments – because family helps family.

Thérapie Fertility

We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.

Optilase Eye Clinic

We offer free laser eye surgery to all team members after they have been with us for 2 years.

Skin Royalty

Discounts on leading skin brands & treatments (Murad, Skin Theory).

Career Pathways

Embark on a journey of career progression & management training – we believe in promoting from within!

Knowledge Oasis

Immerse yourself in a full week of paid training in our academy, where knowledge is power.

Big Birthday Bash Leave

Enjoy an extra day off on your landmark birthdays to celebrate in style!

Longevity Bonus

Earn extra annual leave days after 2 years of dedicated service.

Employee Assistance Scheme

Access confidential support services for personal and professional well‑being.

Application Process

1. Explore Opportunities: Start by finding the role that excites you.
2. Submit Your Application: Apply by uploading your CV.
3. Application Review: Our Talent Acquisition Partners will carefully review your application.
4. Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
5. Interview Stage: Complete the interview process with our team.
6. Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.
7. Begin Your Journey: Attend our state‑of‑the‑art training facility to kickstart your career with us.