Clinic Manager

OPTICAL EXPRESS; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in London is seeking an experienced Clinic Manager to oversee the prestigious Harley Street clinic. The ideal candidate will have proven practice management experience and knowledge of CQC management. Responsibilities include driving team performance, maintaining high standards of service, and fostering a positive environment for patients and staff. This role offers competitive salary, career progression, and modern working conditions.

Benefits

Competitive salary

Free or discounted optical products and procedures

Career progression

Modern working environment with technological support

Qualifications

• Proven practice management experience in a high performing commercial environment.
• Extensive knowledge and experience of CQC management.

Responsibilities

• Drive performance for the practice and daily operational efficiency.
• Develop the team and promote laser surgery benefits.
• Manage resources to meet customer demands.

Skills

Practice management experience

Strong management experience

Excellent communication skills

Team development ability

Job description

Overview

Job Title - Clinic Manager
Location - Harley Street, London
Work Schedule - FT, including weekends
Salary - Competitive DoE, plus bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK\'s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it is a privilege to transform the lives of so many. The Optical Express team work together, collectively, and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust, and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities, and our planet.

Due to internal promotion, we have an exciting opportunity for a Clinic Manager, to manage our prestigious Harley Street clinic. Our clinic is a dual surgery centre, offering both LVC and IOL procedures.

Candidates for this role must be able to demonstrate proven practice management experience in a high performing commercial environment and have extensive knowledge and experience of CQC management.

Responsibilities

Note: The following responsibilities are based on provided content and organized for clarity.

• You will be customer facing and you will help drive performance for the practice. You will also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and promoting the benefits of laser surgery to patients.
• You will have strong management experience within a high-end retail or Optical setting. You will be adept at delivering impressive results through your passion for people and by collaborating closely with members of your team to develop them through performance management.
• It goes without saying that you will possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

• Effectively and efficiently manage resources to meet customer demands.
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which highlight the professional image of Optical Express.
• Help recruit, induct, coach, and support your team to ensure all team members meet acceptable levels of knowledge and competence.
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.

What is in it for you?

• Competitive salary
• Free or discounted optical products and procedures
• Career progression
• Modern working environment with superb technological support

Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to gain experience and develop within a professional working environment.

Optical Express is an equal opportunities employer.