Clinic Customer Service Administrator - Part-Time, Flexible Hours

KIMS Hospital; Tunbridge Wells; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare facility in Tunbridge Wells seeks a Customer Service Administrator to provide exceptional service to patients and visitors. The role demands excellent communication skills and previous experience in hospitality or administration. Responsibilities include welcoming patients, managing inquiries, and scheduling appointments. Benefits include competitive salary, pension, and flexible working options. Candidates who excel in a customer-focused environment are encouraged to apply.

Benefits

Competitive salary

Free staff parking

Pension scheme

Private health insurance

33 days of annual leave

Life assurance

Annual flu vaccination

Free eye tests

Flexible working options

Relocation packages available

Qualifications

• Previous experience in high-end hospitality or an administrative role.
• Attention to detail in managing patient correspondence and scheduling.
• Experience working as an administrator in a clinical setting is desirable.

Responsibilities

• Welcome patients and visitors, guiding them appropriately.
• Manage telephone and email inquiries professionally.
• Handle patient correspondence under GDPR regulations.
• Schedule and manage patient appointments accurately.

Skills

Strong communication and interpersonal skills

Excellent organizational skills

Proficiency in IT (Microsoft Word and Excel)

Job description

A healthcare facility in Tunbridge Wells seeks a Customer Service Administrator to provide exceptional service to patients and visitors. The role demands excellent communication skills and previous experience in hospitality or administration. Responsibilities include welcoming patients, managing inquiries, and scheduling appointments. Benefits include competitive salary, pension, and flexible working options. Candidates who excel in a customer-focused environment are encouraged to apply.