Clinic Co-Ordinator

JobStart Scheme; Bangor; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local healthcare clinic in Bangor is seeking a Clinic Coordinator to manage appointments and ensure efficient patient care. The ideal candidate will have excellent communication skills and experience in a customer-facing role. You will handle front-of-house duties and support the audiology team. Flexible working hours may be available, and training will be provided.

Qualifications

• Excellent verbal and written communication skills essential.
• Strong organisational and time-management abilities required.
• Previous experience in healthcare or customer-facing reception role preferred.

Responsibilities

• Greeting patients and managing front-of-house duties.
• Scheduling and confirming appointments using clinic software.
• Maintaining accurate patient records and processing payments.

Skills

Excellent verbal and written communication skills

Strong organisational and time-management abilities

Proficiency in Microsoft Office (Word, Excel, Outlook)

Ability to work independently and as part of a small team

Previous experience in healthcare or customer-facing role

Tools

Booking or clinical management software

Job description

THE EMPLOYER IS: AUDIOCARE HEARING BANGOR. A Clinic Coordinator at Audiocare Hearing Bangor will be responsible for the smooth running of our hearing clinic, ensuring patients receive professional, friendly, and efficient service. You will manage appointments, handle administrative duties, and support the audiology team in delivering excellent patient care. Occasional additional hours may be required for training or cover. Full training will be provided and there may be an opportunity for continued employment upon completion of the scheme.

Responsibilities

• Greeting patients and managing front‑of‑house duties.
• Scheduling and confirming appointments using clinic software.
• Maintaining accurate patient records and correspondence.
• Processing payments and handling general office administration.
• Coordinating communication between patients, audiologists, and external providers.
• Ensuring the clinic environment is clean, organised, and welcoming.
• Assisting with stock management, equipment preparation, and basic troubleshooting.
• Supporting the wider Audiocare team as needed.
• Promoting Google Reviews.
• Helping out with our Marketing team in creating content to grow the clinic.

Skills and Qualifications

• Excellent verbal and written communication skills.
• Strong organisational and time‑management abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Able to operate a computer.
• Ability to work independently and as part of a small team.
• A professional, polite, and patient‑focused manner.
• Previous experience in a healthcare or customer‑facing reception role.
• Knowledge of audiology or optical services.
• Experience using booking or clinical management software.
• First aid or customer service training.

Further Information

The Employer is: AUDIOCARE HEARING BANGOR. JobStart Opportunity – Working Hours Information – Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Salary: £7.55‑7.55 for 16‑17 years, £10.00 for 18‑20 years, £12.21 for 21+ years per hour. Contract type: temporary. Weekly hours: 25. Worktime: Monday to Friday, 9.30‑2.30 pm (flexible around clinic schedules). Location: Bangor, Republic of Ireland.