Climbing Team Member

The Light; Huddersfield; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Free cinema tickets for family and朋友

Pension scheme

Up to 28 days holiday

Health & wellbeing support

Job summary

The Light is looking for a Climbing Team Member to join our Adventure Climb team in Huddersfield. You’ll help guests of all ages enjoy a safe, fun climbing experience in a fast-paced environment.

We’re seeking a friendly, proactive team player who enjoys working with people and providing great guest service. Training will be provided; shifts include mornings, evenings, weekends and holidays.

Qualifications

• Experience in customer-facing roles.
• Friendly and approachable demeanor.
• Able to engage guests of all ages with confidence.
• Willingness to work mornings, evenings, weekends and holidays.

Responsibilities

• Welcome climbers of all levels and help them feel at ease.
• Assist guests with gear and ensure safe clipping in.
• Provide clear guidance to help guests enjoy the experience.
• Support instructors with safety briefings and group sessions.
• Ensure safety procedures are followed at all times.
• Create a fun, welcoming atmosphere for all guests.

Skills

People skills

Communication

Customer service

Team player

Flexible shifts

Job description

We are The Light - we provide a unique immersive experience to surprise and delight our guests across 14 locations in the UK. Cinema, bowling, karaoke, darts, mini golf, climbing walls, bars and restaurants - we have it all!

We’re looking for an enthusiastic and energetic Climbing Team Member to join our Adventure Climb team.

If you love staying active, working with people, and helping others feel confident and supported, this could be the perfect fit. As a Climbing Team Member you’ll help guests of all ages and abilities enjoy a fun and safe climbing experience — all in a fast-paced, exciting environment.

What You’ll Be Doing:

• Welcoming and supporting climbers of all levels, from first-timers to regulars
• Helping guests get kitted up and safely clipped in
• Giving clear guidance and encouragement to help guests enjoy the experience
• Supporting instructors with safety briefings and group sessions
• Making sure safety procedures are followed at all times
• Creating a fun, friendly atmosphere where everyone feels welcome

About You:

• A people person — friendly, approachable, and confident speaking with guests of all ages
• Motivated, proactive, and always ready to get involved
• Experience working with groups or in a customer-facing role
• Flexible with shifts — including mornings, evenings, weekends, and holidays
• Climbing experience is a bonus, but not essential — we’ll provide training

What’s In It For You:

• A fun, active and supportive place to work
• Employee discounts
• Extra pay on Bank Holidays
• Free cinema tickets for family and friends
• Career development opportunities
• Wagestream - access your pay when you need it
• Health & wellbeing support
• Mental health support via Hospitality Action
• Pension scheme
• Up to 28 days holiday

Sound like your kind of role? Apply now!

Our Recruitment Team reviews every application and will be in touch with candidates who are a great fit. If it’s not quite right this time, we’ll still let you know — though we’re unable to offer detailed feedback at this stage.