Client Support Manager - Procurement / Public Sector Engagement

Rise Technical Recruitment Limited; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A reputable recruitment firm in Birmingham is seeking a Client Support Manager to engage with public sector clients, particularly housing associations and local authorities. This role involves strategic relationship management, advising on procurement frameworks, and supporting bid processes. Candidates should have experience in public sector engagement and a strong understanding of procurement, along with excellent organizational skills. Attractive salary, hybrid working, and significant benefits are offered.

Benefits

Car Allowance

22% Pension

44 Days Holiday

Career Development

£300 Wellness Allowance

Qualifications

• Proven experience selling to or engaging with public sector organisations.
• Strong understanding of public sector procurement frameworks.
• Background in business development, client engagement, or account management.
• Full driving licence and access to a suitable vehicle.

Responsibilities

• Act as the primary contact for regional public sector clients.
• Promote and advise on procurement frameworks.
• Support bid and tender processes.
• Develop and deliver client engagement strategies.
• Identify new opportunities and manage leads via CRM.
• Collaborate with internal teams on case studies and marketing.
• Attend Uxbridge office weekly and travel regionally.

Skills

Experience selling to public sector

Understanding of procurement frameworks

Business development experience

Influencing senior stakeholders

Organisational skills

Tools

Microsoft Dynamics

Job description

Client Support Manager - Procurement / Public Sector Engagement

£54,000 + Car Allowance £5,740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness Allowance

Do you have experience selling to, engaging with, or managing clients across the public sector especially housing associations and local authorities? Are you confident navigating procurement frameworks, tendering, and bid management within complex stakeholder environments? This long-established not-for-profit has been a trusted name in procurement and construction for decades. Known for its collaborative culture and community-first values, it empowers staff, reinvests in social impact, and offers an exceptional work-life balance. In this Midlands-based role, you'll act as the key regional relationship manager for public sector clients and appointed contractors. You'll ensure partners gain maximum value from frameworks, guide them through compliant procurement routes, and identify new opportunities for collaboration and growth. You'll engage directly with housing associations, local authorities, and other public bodies, helping them deliver better homes, buildings, and communities. This is a people-focused role with real purpose, combining strategic relationship management, procurement expertise, and business development.

The Role

• Act as the primary contact for regional public sector clients (housing associations, local authorities, etc.), building and maintaining trusted relationships.
• Promote and advise on procurement frameworks, ensuring compliance, efficiency, and best value.
• Support bid and tender processes, helping clients and contractors navigate public procurement routes.
• Develop and deliver client engagement and business development strategies across the Midlands region.
• Identify new opportunities and manage a clear pipeline of leads via CRM (Microsoft Dynamics).
• Collaborate with internal teams on case studies, events, and marketing initiatives to raise regional visibility.
• Attend the Uxbridge office every Wednesday and travel regularly to meet clients and contractors across the region.

The Person

• Proven experience selling to or engaging with public sector organisations, ideally housing associations or local authorities.
• Strong understanding of public sector procurement frameworks, tendering, and bid management.
• Background in business development, client engagement, or account management within a service-led or consultancy environment.
• Confident communicator, capable of building influence at senior stakeholder level.Highly organised, proactive, and commercially astute, with the ability to manage multiple priorities.
• Based in the Midlands, with flexibility to travel regionally and attend Uxbridge weekly.
• Full driving licence and access to a suitable vehicle (car allowance provided).