Client Support Manager - Procurement / Public Sector Engagement

Rise Technical Recruitment; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A respected procurement consultancy in Birmingham seeks a Client Support Manager to engage with public sector clients. The role involves managing client relationships, promoting procurement frameworks, and ensuring compliance. Ideal candidates will have experience in public sector engagement, understand procurement processes, and have strong business development skills. Offering a competitive salary package with a hybrid working model.

Benefits

Car allowance

22% Pension

44 Days Holiday

Career Development

300 Wellness Allowance

Qualifications

• Proven experience selling to or engaging with public sector organisations.
• Strong understanding of public sector procurement frameworks and tendering.
• High organizational skills, proactive and commercially astute.

Responsibilities

• Act as the primary contact for regional public sector clients, maintaining relationships.
• Promote procurement frameworks, ensuring compliance and best value.
• Support bid processes helping clients navigate procurement routes.

Skills

Public sector engagement

Procurement frameworks

Business development

Client account management

Tools

Microsoft Dynamics

Job description

Client Support Manager - Procurement / Public Sector Engagement

54,000 + Car Allowance 5,740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + 300 Wellness Allowance

Do you have experience selling to, engaging with, or managing clients across the public sector especially housing associations and local authorities?

Are you confident navigating procurement frameworks, tendering, and bid management within complex stakeholder environments?

This long‑established not‑for‑profit has been a trusted name in procurement and construction for decades. Known for its collaborative culture and community‑first values, it empowers staff, reinvests in social impact, and offers an exceptional work‑life balance.

In this Midlands‑based role, you'll act as the key regional relationship manager for public sector clients and appointed contractors. You'll ensure partners gain maximum value from frameworks, guide them through compliant procurement routes, and identify new opportunities for collaboration and growth.

You'll engage directly with housing associations, local authorities, and other public bodies, helping them deliver better homes, buildings, and communities. This is a people‑focused role with real purpose, combining strategic relationship management, procurement expertise, and business development.

The ideal candidate will have experience selling to or managing public sector clients, especially housing associations and local authorities. They'll understand procurement frameworks, tendering, and bid management, and be confident influencing senior stakeholders while identifying new opportunities and delivering value through compliant procurement solutions.

This is a brilliant opportunity to join a nationally respected procurement consultancy, step into a strategic, relationship‑driven role, and make a visible impact across public sector housing and community projects.

The Role

• Act as the primary contact for regional public sector clients (housing associations, local authorities, etc.), building and maintaining trusted relationships.
• Promote and advise on procurement frameworks, ensuring compliance, efficiency, and best value.
• Support bid and tender processes, helping clients and contractors navigate public procurement routes.
• Develop and deliver client engagement and business development strategies across the Midlands region.
• Identify new opportunities and manage a clear pipeline of leads via CRM (Microsoft Dynamics).
• Collaborate with internal teams on case studies, events, and marketing initiatives to raise regional visibility.
• Attend the Uxbridge office every Wednesday and travel regularly to meet clients and contractors across the region.

The Person

• Proven experience selling to or engaging with public sector organisations, ideally housing associations or local authorities.
• Strong understanding of public sector procurement frameworks, tendering, and bid management.
• Background in business development, client engagement, or account management within a service‑led or consultancy environment.
• Confident communicator, capable of building influence at senior stakeholder level.
• Highly organized, proactive, and commercially astute, with the ability to manage multiple priorities.
• Based in the Midlands, with flexibility to travel regionally and attend Uxbridge weekly.
• Full driving licence and access to a suitable vehicle (car allowance provided).