Client Success & Upsell Specialist

Venatu Recruitment Group; Heckmondwike; On-site; GBP 24,000 - 30,000; Full time

Job summary

A recruitment agency is looking for an Inside Sales Advisor to join their friendly team in Heckmondwike. The role involves maintaining regular contact with existing clients, identifying upselling opportunities, and delivering excellent customer service without cold calling. Ideal candidates will have a background in customer service or sales, be confident in phone communication, and possess strong organizational skills. This position offers a supportive team environment and warm leads.

Benefits

Friendly and supportive team environment

Qualifications

• Experience in customer service, sales, or account management.
• Confident communication skills for phone interactions.
• Strong self-motivation and ability to manage time effectively.

Responsibilities

• Maintain regular contact with existing clients.
• Upsell products and services to current customers.
• Nurture and manage customer accounts.

Skills

Customer service background

Sales experience

Organizational skills

Effective communication

Attention to detail

Time management

Job description

A recruitment agency is looking for an Inside Sales Advisor to join their friendly team in Heckmondwike. The role involves maintaining regular contact with existing clients, identifying upselling opportunities, and delivering excellent customer service without cold calling. Ideal candidates will have a background in customer service or sales, be confident in phone communication, and possess strong organizational skills. This position offers a supportive team environment and warm leads.