Client Success Manager

Ctt; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global marketing tech firm is seeking a Client Success Manager specializing in the food service vertical. The role involves managing key client accounts, driving growth through strategic partnerships, and leveraging AI solutions for innovative marketing. Ideal candidates will have over five years in client management and a strong track record in food service. Competitive salary and flexible work options are offered.

Benefits

Competitive salary

Performance-based bonus

Hybrid/flexible work options

Career growth opportunities

Qualifications

• 5+ years in client success, account management, or strategic client services.
• Proven success growing food service, QSR, or FMCG accounts.
• Experience managing cross-functional teams and multiple campaigns.

Responsibilities

• Manage 3–5 key client accounts as a strategic growth partner.
• Lead account planning, performance reviews, and identify growth opportunities.
• Serve as the voice of the client, influencing internal strategy and priorities.

Skills

Client success management

Relationship building

Project management

Commercial acumen

Data-driven solutions

Job description

Client Success Manager – Food Service Vertical

Location: London / Karachi

We’re looking for a passionate Client Success Manager with deep food service industry expertise to lead key client relationships and drive growth for iconic global brands. You’ll manage end-to-end success across Food service accounts, delivering AI-powered marketing solutions that combine technology, creativity, and commercial impact.

🔑 What You’ll Be Doing :

• Manage 3–5 key client accounts as a trusted strategic growth partner
• Build strong relationships with senior marketing leaders to drive measurable results
• Lead account planning, performance reviews, and identify growth opportunities
• Drive revenue expansion through upselling and cross-selling CTT’s AI solutions
• Serve as the voice of the client, influencing internal strategy and priorities
• Oversee campaign delivery from briefing to post-analysis
• Collaborate across creative, tech, and commercial teams for seamless execution
• Stay ahead of food service trends to deliver innovative, high-impact solutions

🎯 What we are looking for :

• 5+ years in client success, account management, or strategic client services (consultancy, food tech or agency)
• Proven success growing food service, QSR, or FMCG accounts
• Strong project management, relationship-building, and commercial acumen
• Experience managing cross-functional teams and multiple campaigns
• Passion for AI products and applying data-driven solutions for clients

🌟 Why Join CTT:

• Work with global brands like Coca-Cola, Unilever, KFC, PHILIPS
• Competitive salary + performance-based bonus
• Hybrid/flexible work options
• Career growth in a global marketing tech company
• Exposure to cutting-edge AI-powered marketing and a collaborative culture

Ready to drive success for the world’s most loved food brands?

📩 Apply now: [e-mail]