Client Success Lead, Global Events & Growth

HRtechX; City Of London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading HR technology firm in London is seeking a Client Success professional to drive customer satisfaction and engagement. You will work closely with clients post-contract, ensuring exceptional service and managing relationships. The ideal candidate should have over 3 years of relevant experience, a strong educational background, and proficiency in CRM systems. This position offers unlimited growth potential, attractive compensation, and opportunities to travel to international conferences.

Benefits

Attractive compensation package

Unlimited growth potential

Travel opportunities

Skill development

Qualifications

• 3+ years of experience in client management, account management, or customer success roles.
• Have a UK work permit.
• Fast learning and competent with new systems.

Responsibilities

• Collaborate with internal teams to deliver exceptional service to clients.
• Serve as a primary point of contact for clients post-contract.
• Collect feedback from clients post-event.

Skills

Ownership

Organizational skills

Proficiency in CRM software

Detail-focused

Interpersonal skills

Education

Bachelor's or Master's degree

Tools

CRM software

Google Docs Editors

Job description

A leading HR technology firm in London is seeking a Client Success professional to drive customer satisfaction and engagement. You will work closely with clients post-contract, ensuring exceptional service and managing relationships. The ideal candidate should have over 3 years of relevant experience, a strong educational background, and proficiency in CRM systems. This position offers unlimited growth potential, attractive compensation, and opportunities to travel to international conferences.