Client Success Associate - Hybrid & German-Speaking

Gartner, Inc.; City of Westminster; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading research and advisory company is seeking a Client Success Associate to manage and develop client relationships, ensuring satisfaction and engagement with their services. Ideal candidates will have 0 - 2 years of experience, strong communication, collaboration, and critical thinking skills, and a passion for client satisfaction. The position requires a Bachelor's or Master's degree, and fluency in German at a business level is preferred. This role offers a hybrid work environment based in the United Kingdom.

Qualifications

• 0 - 2 years of relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.

Responsibilities

• Build, develop and manage relationships with a variety of clients.
• Introduce Gartner services to new clients and communicate value.
• Facilitate client calls and recommend actions driving value.
• Collaborate with internal partners to maximize value.
• Conduct regular reviews of client performance and engagement metrics.

Skills

Strong communication

Collaboration

Prioritization

Critical thinking

Influencing skills

Fluency in German

Education

Bachelor's or Master's degree

Job description

A leading research and advisory company is seeking a Client Success Associate to manage and develop client relationships, ensuring satisfaction and engagement with their services. Ideal candidates will have 0 - 2 years of experience, strong communication, collaboration, and critical thinking skills, and a passion for client satisfaction. The position requires a Bachelor's or Master's degree, and fluency in German at a business level is preferred. This role offers a hybrid work environment based in the United Kingdom.