Client Success Architect

MODAL; Remote; GBP 40,000 - 55,000; Full time

Job summary

A growing technology company seeks a Business Designer to build strong relationships with clients, ensure they receive necessary tools and support, and communicate client feedback. Ideal candidates will have experience in Customer Success, project management skills, and a background in E-Commerce or Customer Service. This position offers an opportunity to influence the company's direction and benefit from a supportive work environment.

Benefits

Competitive compensation

Investment in development

Qualifications

• Experience in Customer Success or similar position.
• 2-3 years of experience in a customer success position is a big plus.
• Background in E-Commerce, Online-Marketing, or Customer service is desired.

Responsibilities

• Assist clients with setting up and navigating our solution.
• Set & track clear milestones for success goals.
• Maintain a detailed understanding of our products and services.

Skills

Project management skills

Empathy

Accountability

Personal organization

Exceptional communication

Fluent in English

Technical understanding of software tools

Job description

A growing technology company seeks a Business Designer to build strong relationships with clients, ensure they receive necessary tools and support, and communicate client feedback. Ideal candidates will have experience in Customer Success, project management skills, and a background in E-Commerce or Customer Service. This position offers an opportunity to influence the company's direction and benefit from a supportive work environment.