Client Solutions Specialist

Story Terrace Inc.; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading private markets infrastructure firm in the UK seeks a Client Solutions Specialist to support innovative fund developments and engage with asset managers. Ideal candidates will possess strong technical knowledge, project management skills, and the ability to lead client-facing discussions. Benefits include flexible work options and comprehensive health coverage.

Benefits

28 days holiday p/a + Bank holidays

Employee Share Options

Private Health insurance

Flexible salary sacrifice pension

Qualifications

• Passion for private markets and innovative mindset.
• Prior experience in fund structuring within asset management or law.
• Strong problem-solving skills and ability to design creative solutions.

Responsibilities

• Support development of innovative fund solutions.
• Engage with asset managers and wealth managers.
• Lead project management of new fund launches.

Skills

Problem-solving skills

Client-facing discussions

Technical/legal grounding

Project management

Communication skills

Education

Experience in fund structuring

Familiarity with European and UK structures

Job description

About Titanbay

At Titanbay we are on a mission to be Europe's leading private markets infrastructure platform. We are achieving this through ensuring asset managers have the technology and structuring solutions to grow their investor base into wealth channels and the wealth managers themselves have the tools to access and build a scalable private markets programme. We are deeply committed to delivering unmatched value and service to our clients by offering innovative solutions that empower them to navigate private markets with confidence and success.

Our ethos revolves around customer obsession and our ability to solve difficult problems well for our clients. We foster a culture of transparency, integrity, and accountability, where every team member is empowered to take ownership, act with urgency, and earn the trust of colleagues, clients, and partners.

Join us on our journey to reshape the future of private market investing and unlock new opportunities for wealth managers and investors alike.

About the Role

We’re looking for a Client Solutions Specialist to join our Client Solutions team. This is an exciting opportunity for someone who enjoys operating with an innovative mindset, is comfortable working with complexity, enjoys client facing engagement, and who wants to play a key role in shaping the investment solutions we bring to market.

In this role, you will:

• Support the development and structuring of innovative fund and broader private markets infrastructure solutions tailored for our clients.
• Engage directly with asset managers, wealth managers, and other market participants, acting as a trusted partner and technical expert in solution and structuring conversations.
• Actively contribute to client pitches, pitch materials, and proposals, supporting the Distribution team to win new mandates.
• Directly support our Distribution function whilst collaborating with teams across the wider business, including, Product, Legal, Operations, and Investment teams to design and deliver scalable capabilities.
• Research and analyse market and regulatory developments, rapidly building knowledge and applying it to practical solutions.
• Lead project management of new fund and product launches, ensuring timely execution and strong cross-functional coordination.
• Contribute to the drafting and review of fund legal documentation under the guidance of senior colleagues.

What We’re Looking For

We’d love to hear from you if you have:

• A passion for private markets combined with an innovative mindset. Someone who seeks new and better ways of doing things, has strong technical knowledge and the perseverance to deliver through to completion.
• Prior experience in fund structuring within asset management, a law firm (fund formation), or similar.
• Familiarity with European and UK structures (e.g., RAIF, ELTIF, AIF, LTAF).
• Exposure to semi-liquid vehicles and awareness of related market and regulatory dynamics.
• Strong technical/legal grounding, applied in an innovative, commercial and pragmatic way.
• Experience handling client-facing discussions — presenting, simplifying complex issues, managing investor concerns, and building trust.
• Strong problem-solving skills with the ability to operate in new territory and design creative solutions.
• Project management skills to coordinate multiple stakeholders and deliver new product initiatives.
• Excellent communication skills and a collaborative approach.

Benefits

• 28 days holiday p/a + Bank holidays - with the option to roll up to 5 days p/a
• Employee Share Options
• Private Health insurance
• Private Dental cover
• Life Insurance, 3x salary
• Flex benefit allowance
• EAP support
• Flexible salary sacrifice pension
• ParentPromise Digital new parent support
• plus salary sacrifice options for:
  • cycle2work
  • workplace nursery
  • home & tech

Titanbay does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.