Client Solutions Manager, FMCG & Disruptors

Meta; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading internet company based in the UK is seeking a Client Solutions Manager to manage key FMCG and FMCG Disruptor advertisers. This role requires expertise in performance marketing and involves driving technical and strategic solutions. The ideal candidate has over 5 years in digital media, strong analytical skills, and experience in relationship management. Candidates should possess a Bachelor's degree and have proficiency in English. The position offers opportunities for significant impact through client consulting and collaboration with diverse teams.

Qualifications

• 5+ years of experience in digital media, sales, product and/or performance marketing.
• Experience in analyzing large datasets and leveraging AI tools.
• Proficiency in English.

Responsibilities

• Manage Meta's FMCG and FMCG Disruptor advertisers.
• Drive technical solutions and performance optimizations for clients.
• Educate clients on products and best practices.

Skills

Client relationship management

Performance marketing

Data analysis

Problem-solving

Critical thinking

Communication skills

Education

Bachelor's degree in a technical or business field

Job description

As a Client Solutions Manager you will manage Meta's FMCG and FMCG Disruptor advertisers. This key member of our consultative sales team is responsible for driving technical solutions, performance optimizations, product adoption, education sessions, and innovation at scale, with expertise in performance marketing to collaborate with cross‑functional teams and lead growth strategies that drive long‑term impact for partners. You will work closely with our most strategic clients to ensure they are successful with Meta's platforms. This role will act as a consultant for partners, establishing meaningful relationships and driving clients to action.

Required Skills

1. Reach and exceed sales quota and product adoption goals, while contributing to overall vertical and team goals
2. Develop long‑term client and agency relationships, drive revenue by consulting and optimizing complex opportunities
3. Advise on media, measurement, and creative strategy to deliver against client goals
4. Operational rigor in management of internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
5. Conduct in‑depth analysis of client performance data to identify trends, opportunities, and challenges
6. Create and present regular reports to clients and internal stakeholders, highlighting key insights and recommendations
7. Leverage data, AI and analytics to build a consultative solution for our customers, including: Analyzing campaign performance data to optimize ad targeting, bidding, and creative strategies, identifying areas of opportunity for clients to improve their marketing efforts, and developing and presenting data‑driven insights to inform client decision‑making
8. Responsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnership
9. Collaborate with internal cross‑functional teams to deliver against tight deadlines
10. Educate advertisers on Meta's advertising solutions and best practices
11. Travel as needed
12. 5+ years of experience in digital media, sales, product and/or performance marketing across e‑commerce, FMCG disruptor and digital‑native industries
13. Bachelor's degree in a technical or business field
14. Critical thinking, analytical and technical skills, as well as persistence, and the skills to arrive at solutions in a structured manner and experience communicating this clearly and effectively
15. Experience in analyzing large datasets, leveraging AI tools and delivering actionable insights
16. Proven experience in digital marketing, e‑commerce, or digital native companies
17. Effective problem‑solving and decision‑making skills
18. Demonstrated skills to develop and manage cross‑functional partnership as well as client relationships in complex and rapidly evolving environment
19. Proven experience of finding solutions to complex issues, embracing ambiguity and driving impact, with minimal direction with a high attention to detail
20. Demonstrated experience to thrive in a team‑focused environment with agility to effectively lead complex and changing priorities
21. Understanding Meta and the overall marketing ecosystem
22. Proficiency in English

Preferred Qualifications

1. Experience in performance marketing, data analysis and measurement strategies
2. Proven experience in a client‑facing role

Industry: Internet