Client Solutions Executive

Vidsy Media Limited; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Private Healthcare

Hybrid work model

Flexible remote work options

Home setup budget

Job summary

Vidsy is seeking a Client Solutions Executive to partner with our Clients and internal teams. You will manage multi‑stream projects, guide campaigns from briefing to launch, and deliver high‑touch client consulting while driving forward-looking, strategic recommendations.

You will report into our Senior Client Solutions Lead and collaborate with creative, strategy, and commercial teams to align people and goals, ensuring successful outcomes for enterprise and ambitious brand accounts.

Qualifications

• , 18 months to 4 years of client management experience.
• Good understanding of the advertising, social, and content landscape.
• Proven ability to build and maintain strong client relationships.
• Highly organised with excellent attention to detail.
• Strong communication and problem-solving skills, with the ability to manage complex situations and align teams.
• Experience guiding multi-disciplinary teams toward a common goal.
• Ability to define client goals and develop strategies to deliver against them.

Responsibilities

• Oversees multiple work streams with lots of moving parts.
• Reports to Senior Client Solutions Lead.
• Guides the client through each step of the journey, from briefing a creative team to launching a campaign.
• Delivers exceptional daily client service alongside client consulting and challenging clients to think forward.

Skills

Client management

Advertising knowledge

Strong communication

Organised with attention to detail

Cross-functional coordination

Strategic thinking

Job description

About Vidsy

Vidsy is a global creative platform transforming how the world’s biggest brands create video advertising across paid social. With teams across NYC, LA, Toronto, and London, we partner with global advertisers like L’Oréal, Amazon and PepsiCo enabling them to produce creator and AI powered video advertising at scale.

The Role

A Client Solutions Executive at Vidsy makes things happen, acting as a true partner to our Clients, as well as our creative, strategy and commercial teams. This role oversees multiple work streams with lots of moving parts, and requires a proactive, resourceful multi-tasker who is able to align Client and Vidsy towards a common vision and business goals to achieve success.

You’ll have proven experience managing client accounts, and will report into our Senior Client Solutions Lead. We are looking for strategic "thinkers" and eager "doers" who can guide the client through each step of the journey, from briefing a creative team to launching a campaign. You are able to provide exceptional daily client service alongside client consulting and challenging our clients to be forward-thinking on digital.

Must Haves

• 18 months to 4 years (or equivalent) of client management experience
• Good understanding of the advertising, social, and content landscape
• Proven ability to build and maintain strong client relationships
• Highly organised with excellent attention to detail
• Strong communication and problem-solving skills, with the ability to manage complex situations and align teams
• Experience guiding multi-disciplinary teams (Creative, Strategy, Operations, etc.) toward a common goal
• Ability to define client goals and develop strategies to deliver against them

Nice to Haves

• Experience working with complex, enterprise-level brands and accounts
• Experience working in a non-traditional, creative or tech environment
• An entrepreneurial mindset with a knack for spotting new commercial opportunities
• Previous experience working with global creative or production teams

Compensation & Perks

• Competitive Base Salary: In-line with your experience level, and kept competitive!
• Private Healthcare: To keep you feeling your best.
• Flexibility First: Work your way with our virtual-first hybrid approach.
• The Best Kit: Home setup provided, or budget towards your tailored setup.
• Generous Time Off: 25 days annual leave (+ Bank Holidays) to take the breaks you need to recharge.
• Remote Flexibility: Work away from your hub for up to 4 weeks of the year.
• Volunteer Day: Get a paid day off annually to support a cause you care about.
• Wellbeing Focus: Access our wellness programs and Employee Assistance Program.
• Enhanced Parental Leave Polivies: Adaptable to your needs too!
• Eco Impact: Your carbon footprint offset through our Ecologi partnership.

Who You’ll Report to

You’ll report to Kate, our Senior Client Solutions Lead who has been with Vidsy since 2021! Kate has been instrumental in leading and growing one of our biggest and most complex Clients (PepsiCo) into the successful account that it is today, all whilst being an inspiring leader and mentor. On the weekends you'll find Kate cooking for friends and family, out walking and stopping to pat every dog she meets! Kate loves managing a team and is thoroughly invested in the success and continued development of her direct reports.

Hybrid ‘Virtual-First’ Work Setup

Vidsy embraces a hybrid ‘virtual-first’ approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in-office and remote work will vary depending on your team, role, and personal preferences.

Diversity at Vidsy

We’re committed to building a representative, inclusive, and super-friendly team because diverse experiences, perspectives, and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected characteristic.