Client Side Operations Manager - Super Prime

BBL Property; Greater London; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

A prestigious property investment firm in Greater London is seeking a Client-Side Operations Manager to oversee a retail portfolio in Chelsea. This role requires strong property management and facilities management skills, focusing on high standards in service delivery across security, cleaning, and landscaping departments. The successful candidate will work primarily in-office with some flexibility for home/site working. Offering a competitive salary of £60-70k plus benefits, this position provides an excellent opportunity for professional growth.

Benefits

Competitive salary

Benefits package

Qualifications

• Strong experience in Property Management with a focus on retail.
• Proven skills in facilities management and health & safety compliance.
• Ability to manage and lead a diverse team effectively.

Responsibilities

• Oversee operations of a prestigious retail portfolio in Chelsea.
• Manage key operational departments including security, cleaning, and landscaping.
• Drive strategy and vision for service excellence across the portfolio.

Skills

Property Management

Facilities Management

Health & Safety

Staff Management

Job description

Client-Side Operations Manager Super Prime London - £60-70k + Benefits

We’re working with a prestigious, multi-generational family-owned Property Investment and Management company whose extensive, multi-£billion super prime London portfolio spans Residential, Commercial, Retail and Leisure.

Within their Property Management team, they are now looking to hire an operations manager for oversight of a prestigious retail portfolio as follows :

• Working mostly office based, in Chelsea, Mon‑Fri 9am to 5.30pm with some home / site-based working once settled
• The portfolio comprises shops, restaurants and leisure premises, all based in Chelsea
• You will have strong Property Management, FM, H&S, and staff management experience with a keen eye for standards, processes and driving improvements across services
• Responsible for the management of key operational departments including Security, Cleaning, Waste Management and Landscaping, working closely with the Estate Manager to ensure high quality service levels are delivered and maintained throughout.

You will assist in driving the strategy and vision of the portfolio, continually striving for excellence …