Client Servicing Analyst / On-boarding Coordinator

Mason Blake; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Mason Blake is seeking a Client Servicing Analyst / Onboarding Coordinator for an asset manager in London. You will support onboarding and ongoing operational activities across the client lifecycle for institutional accounts.

In this role you will coordinate fund and mandate launches, closures and transition events, liaise with custodians, administrators and transition managers, and assist with market openings and trading agreement setup with the Derivatives Administration team.

Qualifications

• 1–2 years' buy-side experience in a client servicing or operations role.
• Strong knowledge of middle/back office functions: settlements, reconciliations, client reporting, performance, pricing & valuation, corporate actions.
• Experience with financial systems such as SWIFT, TLM, Bloomberg, or portfolio accounting platforms (HiPortfolio, Portia, etc.).
• Solid understanding of investment product classes: equities, fixed income, derivatives, alternatives.

Responsibilities

• Project-manage fund and mandate launches, closures and transitions, coordinating with custodians, administrators and transition managers.
• Provide day-to-day client servicing support for institutional accounts and support onboarding across the client lifecycle.

Skills

Buy-side experience

Client servicing

Operations

Multi-tasking

Confident communicator

Education

IMC or similar qualification desirable

Tools

SWIFT

TLM

Bloomberg

HiPortfolio

Portia

Job description

Client Servicing Analyst / Onboarding Coordinator | Investment Management Operations | London

A well-established asset manager based in the City is looking for a Client Servicing Analyst to join their Institutional Client Servicing team, supporting onboarding and ongoing operational support across the client lifecycle.

The role:

You'll project-manage fund and mandate launches, closures and transition events (custodian changes, in-specie transfers, benchmark changes), acting as the key point of contact for internal stakeholders and external parties including custodians, administrators and transition managers. You'll coordinate market openings, trading agreement set-up with the Derivatives Administration team, and review of IMAs alongside Legal, while providing day-to-day client servicing support for EMEA institutional accounts.

What they're looking for:

• 1-2 years' buy-side experience in a client servicing or operations role
• Strong knowledge of Middle/Back Office functions: settlements, reconciliations, client reporting, performance, pricing & valuation, corporate actions
• Experience with financial systems such as SWIFT, TLM, Bloomberg, or portfolio accounting platforms (HiPortfolio, Portia, etc.)
• Solid understanding of investment product classes: equities, fixed income, derivatives, alternatives
• Strong reconciliation experience, manual and automated
• IMC or similar industry qualification desirable but not essential
• Additional European languages a plus
• Confident communicator, comfortable multi-tasking and working with minimal supervision

This is a strong opportunity for someone early in their operations career to build broad exposure across client servicing, transitions and fund operations within a well-regarded institutional platform.