Client Services & Office Coordinator

RecruitAbility Ltd; Stevenage; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Pension

Healthcare plan

25 days holiday

Job summary

RecruitAbility Ltd in Stevenage is seeking an Administrator/Receptionist to join our team. This permanent role combines front-desk duties with administrative support to ensure smooth office operations.

You will deliver excellent customer service, handle calls, manage bookings, and assist the Office Manager. Proactive, detail-oriented individuals who thrive in a fast-paced environment are encouraged to apply.

Qualifications

• Experience in an administrative role is essential.
• Strong customer service skills and a professional approach to clients and visitors.
• Proficiency in Microsoft Office and ability to learn CRM and other systems.

Responsibilities

• Deliver exceptional customer service and create a welcoming atmosphere for clients and visitors.
• Assist with event bookings, meeting room management, and administrative tasks.
• Support the Office Manager and provide cover when required.
• Ensure high standards of organisation, operations, and compliance with procedures.
• Handle incoming calls and enquiries efficiently, ensuring information is recorded accurately and passed to the appropriate person

Skills

Customer service

Microsoft Office

CRM

Telephone etiquette

Education

High school diploma or equivalent

Tools

CRM software

MS Office

Job description

RecruitAbility Ltd in Stevenage is seeking an Administrator/Receptionist to join our team. This permanent role combines front-desk duties with administrative support to ensure smooth office operations.

You will deliver excellent customer service, handle calls, manage bookings, and assist the Office Manager. Proactive, detail-oriented individuals who thrive in a fast-paced environment are encouraged to apply.