Client Services Manager | UK (all genders)

JOLI BERLIN GmbH; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic marketing company in London is seeking a Client Services Manager to oversee influencer campaigns. The ideal candidate has a minimum of two years' experience in the marketing sector and strong project management skills, along with a passion for social media. You will be responsible for managing campaigns, working closely with clients, and ensuring effective communication among all stakeholders. This role offers 28 vacation days, home office options, and a dog-friendly work environment.

Benefits

28 days of vacation plus Christmas & New Year’s Eve off

Half a day off on your birthday

Workations: up to 6 weeks per year within the EU

1 paid volunteering day

Home office options

Dog-friendly workplace

Qualifications

• At least two years of professional experience in the marketing field.
• Experience in influencer marketing and project management.
• Strong understanding of KPIs and budget management.
• Excellent command of written and spoken English; ideally fluent in Arabic.

Responsibilities

• Manage and implement projects from start to finish.
• Work closely with clients on campaign planning.
• Coordinate schedules and social media-focused video shoots.
• Monitor and report on campaign goals and results.
• Create and manage budgets and campaign offers.

Skills

Project management

Social media marketing

Analytical skills

Communication skills

Problem-solving

Job description

Client Services Manager | UK (all genders)

Permanent employee,Full-time· London

Become part of our Joli London Team! We're looking for a driven Client Services Manager UK with a passion for social media, strong organizational skills, and a creative mindset. At the intersection of brands and creators, you’ll lead exciting influencer campaigns from concept to execution - with a sharp eye for detail, confident client communication, and a hands-on approach. If you’re ready to shape standout campaigns and work closely with videographers, talents and major brands across platforms, we’d love to meet you.

• Project responsibility: Management and implementation of projects.
• Collaboration: You will work closely with our clients on campaign planning to create an ideal connection between influencer and brand.
• Communication: Good and confident communication between clients and all project stakeholders.
• Coordination: Scheduling videographers, models and clients and coordinating social media-focused video shoots.
• Campaigns: Creation and monitoring of schedules, budgets and offers, as well as support and planning of campaigns.
• Reporting: Continuous monitoring and reporting of campaign goals and presentation of results to our clients.

YOU:

• Career: You have at least two years of professional experience in the marketing field.
• Passion: You are passionate about social media and have already gained experience in influencer marketing.
• Project management: You have excellent project management skills and the ability to prioritize and manage multiple campaigns simultaneously.
• Analytical skills: You have a strategic and analytical understanding as well as economic thinking, which is reflected in the conception of measures, cost controlling and the analysis of KPIs.
• Responsibility:You have experience in dealing with large clients and managing large campaign budgets.
• Hands-on mentality: You are characterized by a hands-on mentality and strong problem-solving skills.
• Aesthetics: You have a talent and passion for design and imagery.
• Language skills:You have a very good command of written and spoken English - Ideally, you speak fluent Arabic.

US:

Our Culture
Experience the Joli Spirit: diverse tasks, real ownership, and an environment where initiative matters. We are a dynamic, fast-growing company with flat hierarchies and short decision-making paths.

28 days of vacation plus Christmas & New Year’s Eve off

Half a day off on your birthday

Workations: up to 6 weeks per year within the EU (upon agreement)

1 paid volunteering day for a cause close to your heart

Home office options upon agreement

Dogs welcome – we look forward to having you and your four-legged friend join the team

Appreciation & Team Spirit
Openness, honesty, and mutual respect are part of who we are. We celebrate successes together – whether in daily business or at regular team events.

Work Environment
A modern office with all the extras awaits you, offering plenty of space for exchange – and a dog-friendly atmosphere.

Global Perspectives
With offices in Berlin, Hamburg, London, and Los Angeles, we offer you the opportunity to work internationally (upon agreement) and grow beyond borders.